No communication from FelixandFetch
I was charged for the product, and it wasn't even in stock. No communication was received.
By Shirlene W.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
139 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
felixandfetch.com is listed under Pet Stores.
felixandfetch.com (felixandfetch.com) has 139 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
139 approved reviews, newest moderated first
I was charged for the product, and it wasn't even in stock. No communication was received.
By Shirlene W.
I like the product, the problem is with acually GETTING the product. I was on subscription, for some reason, stopped getting it. I tried just ordering without subscription, still having trouble.
By Grace F.
Once again I did not receive my order. This makes it two times in the last four months. Showed it was on its way two weeks ago and no go.
By Curtis Edward H.
Good product, easy to use, dogs like it and their breath is great smelling. Money well spent
By ANGIE
Best I've found for keeping my fur baby's teeth clean and white, plus he doesn't seem to taste it. I highly recommend.
By Wanda
Incredibly sad version of customer service. Sketchy deliveries and no notification when subscription products are out of stock. They sure are anxious to charge you though. Never again. Horrible company.
By G. Kent H.
I haven't received my product yet . Again it takes to long to receive
By Angela J.
Never received shipment as scheduled months ago.
By Jeanie C.