Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
202 reviews
Federal Direct Tax ServicesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Federal Direct Tax Services we are committed to ensuring you receive the best service and support you need when starting your own tax preparation business. We have been providing income tax preparation services and income tax training for the past 17 years. We feel that our tax business partnership packages represent one of the finest and most profitable opportunities in the income tax preparation industry, and we look forward to supporting your office. All of our tax partnership packages include professional tax software, whole-office training, unlimited tax support, unlimited tech support and all the bank offerings that the industry has come to know so you can be sure that you're able to compete with large corporate chains on an even footing. Whether you've just gotten out of a bad franchise break-up or you're starting from scratch, Federal Direct is here to help you establish and grow your business. Meet the TeamTax Business PackagesContact UsRequest a DemoContinuing EducationA+ BBB Rating
Federal Direct Tax Services (federaldirecttax.com) has 202 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
202 approved reviews, newest moderated first
Staff are very helpful and patience with all the questions that I have. I have learned a lot and continue to learn. The support that I received as a new tax preparer was phenomenal. Thank you so much for all your help and I’m grateful for it.
By Debritu M.
Response from Federal Direct Tax Services· Feb 17, 2025
Debbie, Thank you for your review. We value you as a partner! -Tina
I believe Ichoose the right company to partner with for my tax preparation business. Everyone at Federal Direct has been very helpful and it seems you are providing services that will be very helpful to me.
By Maryann M.
Response from Federal Direct Tax Services· Feb 17, 2025
Thank you, Maryann!
Great Communication
By Amber M.
I’ve been with this company since 2009. Love them
By Terral M.
I have used Federal Direct for the last 15 Tax Years, and would highly recommend them. They offer top notch IT support, Tax support, and their customer service is the absolute best. Federal Direct employs extremely knowledgeable professionals that are willing and eager to help out in any situation.
By Kaye F.
I love how everyone is with me in all aspects. They are willing to help me go above and beyond. truly enjoy talking to each and one of their customer service reps.
By Nancy C.
There is always a live person to speak with.
By Helen E.
Great experience and professional support
By YOAVELITSA GONZALEZ R.
