Awesome
Fast shipping
By Dominique G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
739 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
FEATURE (feature.com) has 739 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 330 reviews with 5 stars · Clear filters
Fast shipping
By Dominique G.
Great customer service and prompt response time from email.
By Dwaine
I won the raffle for the Yeezy 450. I entered the wrong size. Erick in customer service helped me by changing to my proper size. This is amazing customer service and quick reaction. This is why I shop at Feature!!
By Midwest B.
Helpful with the problem that I encountered. They answer fast.
By Xinyi G.
great experience
By Lindsay
I mistakenly used my billing address as my shipping address and needed it corrected. After sending an email to Feature’s support team, I received an immediate response advising that the change was made. Good job 👏🏽
By Michael
I had a shipping change to make as I accidentally entered my previous address. Feature corrected it within 24 hours AND apologized for taking so long. Super easy exchange.
By Matt
Great service and product. Very happy.
By Geoffrey S.