Everything came fast and my boyfriend…
Everything came fast and my boyfriend loved the gift
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
739 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
FEATURE (feature.com) has 739 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 330 reviews with 5 stars · Clear filters
Everything came fast and my boyfriend loved the gift
By customer
Loved my experience inside of feature. The store passed the vibe check, and the staff was informative and very helpful while I shopped. Ended up leaving with quite a few things! Highly recommend shopping here :)
By Alicia W.
Fast shipping!
By Cam B.
Tim, the manager at the Scottsdale location, has made me a loyal Feature customer. Tim keeps me updated on all the brands, recognizes me when I visit, etc. Also, the Feature iOS application is very good; keep up the great work.
By Jason P.
Great, authentic quality
By Willie H.
💪🏾💯💯💯💯💯💯
By Tyrece D.
Lex was an amazing help to me and my issue. She helped instantly and gave me a great attitude blessings to her.
By Kareem C.
Giving It A 5 Star Just Because I Got My Order & Everything Is Correct! Prior To This I Made My Order March 24th,2023. TooK A While To Get My Confirmation & TracKing Number. I Just Played The Stay Patient Card. Days Later (3/31/23) I Got This "Rate Your Recent Experience" Email...Without Getting My Order So I PanicKed...I'm LiKe "Did I Just Get Scammed?" I Emailed Them & They Were Very QuicK To Respond. Told Me To Email Them Monday If I Never Receive It By Then It Was On "Delay" From UPS. I Was ChecKing My TracKing Number But Sometimes It Wouldn't WorK When ClicKing It Directly From Your Email So You Have To Type It Out On UPS. Mine Kept Saying Delay For Almost A Whole WeeK. When I Emailed Them To Help Me Find My Order They Told Me That's On UPS End. So I Just Waited. Now Monday (April 3rd, 2023) I Got My Stuff! Everything I Order Came In Correct! Size & Item! So I Guess Sometimes Does Pay Off To Be Patient!
By KDOX