Great response time and fast shipping…
Great response time and fast shipping time with little to no issues!
By Patrick G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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739 reviews
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FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
FEATURE (feature.com) has 739 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 330 reviews with 5 stars · Clear filters
Great response time and fast shipping time with little to no issues!
By Patrick G.
Feature makes entering their online raffles smooth and easy. Plus for some reason, winning a number of them happens at a better clip than all the other boutiques.
By M. D.
I received great, prompt customer service from this team. I received my shoes fairly quickly as well considering that I ordered right before Memorial Day. I was able to get a pair of shoes from Feature that I missed out on from so many other sites because those sites usually get botted, so that in itself is a plus!
By Chante G.
Was a great experience and the sneaker are awesome
By souley C.
Fast shipment and great service!
By Mychal W.
The Jordan retro 6 were great.
By Carlos G.
The shoes were available before the official release, took forever to received them though
By Tracy W.
Good alert when shoes released. Shipped fast. Received no damage.
By Stefan B.