Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
97 reviews
FDAbasicsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FDAbasics has helped companies in 100+ countries navigate U.S. FDA regulations since 1995. Based in Brooklyn, NY, we provide FDA registration, U.S. Agent representation, and compliance support across food, drug, medical device, and cosmetics industries. Our services include Food Facility Registration and FSVP Agent representation, Drug Establishment Registration and Listing, Medical Device Registration with free Device Listing, Cosmetic registration under MoCRA, U.S. Agent services for foreign establishments, and 510(k), eCTD, and DMF support. Clients choose us for our 30 years of FDA expertise, two-business-day turnaround, Certificate of Registration included at no extra charge, transparent flat-fee pricing, and direct access to senior consultants rather than call-center agents. From small family-run food exporters to global pharmaceutical manufacturers, we deliver accurate filings, responsive support, and honest guidance with clear communication and no jargon. Visit fdabasics.com or call 1-716-775-0533 to get started.
FDAbasics (fdabasics.com) has 97 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
97 approved reviews, newest moderated first
This company is so amazing and generous with their time. Emily assisted us in figuring out the best path forward for our application. She was so direct and easy to understand. I definitely recommend this company if you are in need of FDA registration assistance.
By Tessa S.
Super Efficient, very helpful and professional
By Julien L.
Excellent service, guided us through the process. Would work with FDA basics again in the future.
By Serra
Electrician. I am an electrician. I have good knowledge about electricity. It is a human act. As a gift to people for the country. Pricing is on point and anytime i have any questions a sales associate is always knowledgeable about the products in inventory.
By Rahim U.
They helping me resolving a issue with the fda in just couple of hours, rely good service!
By Gianluca P.
Incredible experience by FDA Basics! The team were fast, efficient and very helpful!
By Tanya D.
Response from FDAbasics· Feb 20, 2023
Thank you very much for your feedback.
Thank you for the wonderful service and care and the quick response times as well as the explanations that helped us avoid costly mistakes
By Haviv P.
Response from FDAbasics· Feb 20, 2023
Thank you very much for your feedback.
Tried processing a Prior Notice and 2 days later i am still awaiting feedback. Used my old agent and received the Prior Notice within 2hrs. Customer Service sucks.
By Clint S.
Response from FDAbasics· Feb 20, 2023
Thank you for your feedback on our services. After receiving the prior import notice form, we responded to you quickly, highlighting the missing information. You responded that you could not provide all the requested information in the form since your previous agent did not ask for such information. We can not comment on how other service providers offer services and their practices. However, we take our role as consultants very seriously since any negligence from our side may seriously affect your business and public health safety. Also, we have never sent you an invoice or charged you for the services. Generally, we do not charge fees or send invoices until our clients completely understand our scope of work and regulatory requirements. As our standard practice, before taking on a new assignment, we prioritize our existing customers to meet the committed deadlines, reinstate their registration, and address any urgent matters of our existing customers. We have also offered you food facility registration which we completed within two days. The experience you posted is based on only one business dealy to respond, and we apologize for the inconvenience caused to you. We tried to contact you several times by telephone without any luck. We did not receive the information about the Waybill or prior notice. This information would have helped us to answer your questions.
