Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
28 reviews
FaucetsinhomeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We only sale faucets with high qualities and cheap price, which make us become one of the most competitive retail enterprises. What’s more, Featuresinhome has the most complete, scientific management system. In conclusion, our online store can provide the best products for our customers.Now, Featuresinhome has thousands of products, such as: basin faucet, bathtub faucet, shower faucet, kitchen sink faucet and etc. Various kinds of household faucets. Featuresinhome is a company committed to environmental protection, energy saving, comfort, fashion products. Products of our company can have beauty, effectiveness, quality assurance, preferential prices at the same time. And the most important thing is that you can enjoy the best after-sale service if you buy things from Featuresinhome.
Faucetsinhome (faucetsinhome.com) has 28 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
28 approved reviews, newest moderated first
I ordered two shower fixtures. They processed the payment and then sent me an email stating they don't have that model anymore and to look at their website for options at a 5% discount. I asked for a refund with no response. I had to file a complaint with my credit card company. Hopefully they will be able to get my account credited.
By John
I can't believe that after days and days of searching for a bathroom vanity faucet that is white, modern and affordable I found this site. So excited to find 4 different ones I could live with. Wanted to ask some questions but the site doesn't like my email address. Sorry, I've had it for years. Then I tried two others. Nope not those either. So even if I didn't have questions I still couldn't buy anything. Now reading the reviews I see I have dogged a bullet. Why am I not surprised.
By rick
Company has stopped Fulfilling orders. Last completed transactions are dated in early March 2020. I did have success with this company in 2016 so I we ordered the same shower. That order was placed in a ball and I have never received it nor any responses back. I did have a very successful transaction in 2016 though..
By J G.
this site is a scam. Took my money, never delivered product. They don't return message or respond to complaints. Had to report is a fraud to paypal
By Steven F.
I ordered a faucet April 10 2020. Received confirmation email from them. Since then nothing. I informed PayPal since I paid thru them. They are saying they can’t help me. Partly my fault since I unknowingly deleted their email confirming PayPal deduction. You think PayPal would have better records. Lessened learned ALWAYS check a website review online before buying anything. Never would of thought this was a scam site.
By Suzy
I ordered a shower curtain on January 19th. I paid for it on January 19th. It's Feb 20th. It has not shipped. I've contacted them twice with no response. Do not order from the company.
By lauren C.
We ordered a few shower sets and sink tabs almost three weeks ago. They charged extra for express delivery of 3-8 calendar days. They created a shipment AWB with DHL a week ago yet when we talk to DHL they haven't shipped it ... when you call them they don't pick up ... when you write them they don't write back. I believe it's a scam .... stay away from them ... I have already reported them to the US authorities and will open a court case to bring them down.
By Amorcito30
I bought a shower faucet two weeks ago from the website,i didn't know how to install at the beginning.Fortunately,my plumber help me a lot and finally it works.The product is fine,i didn't find any problem.
By Nina B.
