FatCowReviews of fatcow.com

Very poor support. Couldn't update domain contact information for a customer through a) their current web portal, b) an older portal they provided a link by, c) support chat, and d) no phone option. Instead the customer had to apply to prove ownership of their own domain in said portal! A huge waste of about 3 hours of our time!

FatCow didn't notify me of extreme rate increase and I didn't notice the charge. $272.22 for a year of hosting that I don't even use. I mostly ended up using it to manage my business email. This is the second time I have experienced sneaky high rate increases. The first time I complained and they refunded most of the increase.

This is the worst of the worst. I was Fatcow for many years. They turned on auto renewal and I was expecting to pay for just my domain name which is what I originally purchased. No extras and next thing I know at auto renewal they charged me $400 for extras that I didn't ask for or approve. When I went to call them a few weeks after my renewal there was not phone number so on the online chat they said it was too late and they could not refund me. It wasn't even a month into my new year renewal. They no longer have a phone number just a very frustrating online chat. Terrible will find a new hosting company.

I've been with FatCow for 24 years. They were reasonable and had great support (live person). The prices were reasonable and they always appreciated loyal customers. BUT NOW, they have raised their prices to an unaffordable level, they have no live person support, and they don't care about loyal customers. It's a shame, but I now have to move all of my business to another host. I understand that they are being acquired by Blue Host. Maybe that will be a good thing. I've recommended so many people to FatCow and I know they will be leaving too. A classic example of pricing yourself out of business.

This is more or less unusable unless you have the most vanilla kind of site. It is especially bad if you have a problem. There is no direct support. There is a chat button on their page but is doesn't work. When you seek support you will be thrown at a zillion FAQs which, after doing a monumantal search, might give some clue - Isay might.

Watch out putting auto payment on this company. They have this advertisement on their panel and if you accidentally click or press that advertisement it will straight away goes to your chart and auto pay it straight to your card with OUT CONFIRMING. !!!! They are not the cheapest on the market. If you call the number on their site it is not available. Maybe available may be works in US only but it says international call.

Absolutely horrible. DO NOT USE! For a non-profit site I was originally charged $119.99 / year (called the $99 plan lol) and then, with absolutely NO warning, charged me $296.46. Saw it on my credit card but it was too late to refund. I stayed on chat with them for 1.5 hours trying to get them to bring the price down. Finally, they agreed (but only by $88.94). However, at the last minute I was told it would not be refunded but be a credit for next year's hosting. Well, there won't be a next year because I'm getting out of this hosting company. And, of course, they know that.

I was with Fat Cow for my basic 6 page website for 14 years. Then they were bought out and they raised their web hosting by 84%. They even locked me out of my account 2 weeks before my website expired on my hosting plan. That’s nuts to hold my website hostage until I renew! The other crazy thing is I cannot access my domain name or payment history anymore and my domain name won’t expire for another 3 months! How can I export my domain name since I’m locked out of the whole dashboard? I plan to report them to the Better Business Bureau. Do not use Fat Cow! If anyone can recommend another hosting site in their reviews, I’d greatly appreciate it! Lisa