Awesome Customer Support
Alden saved the day! I was looking for a refund but in less than 60 seconds he changed my mind by giving me the right answer.
By Mr. N.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
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723 reviews
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Fastest VPN Service, Secure & Anonymous with Best Security Features. 24/7 Support & Apps Available on Mac, iOs, Android & Windows with Money Back Guarantee
FastestVPN (fastestvpn.com) has 723 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 473 reviews with 5 stars · Clear filters
Alden saved the day! I was looking for a refund but in less than 60 seconds he changed my mind by giving me the right answer.
By Mr. N.
really helpful, extremally patience and very clear with instructions to solve problems. I´m not a tech savvy so i´m more than happy with the support given, specially their patience ;)
By john
I bought the FastestVPN Lifetime since 2021. I didn't know the issue since i use their service until I traveled to Asia and I had an issue connecting to the the US website. I contact the chat support and connect the their support team immediately and they give me introduction step by step until the problem solved. I can access the website anywhere in the world now. Thank you so much. Highly recommend !
By WS S.
It's a great VPN that is new that I have found. The support is very friendly. I offed to help make and give feedback and they are open to that. I suggest (off my own back) if you have a problem report it every report helps with anyone creating software.
By Damo
I been using Fastestvpn for 3 years now. I never had a problem with reduced speeds. The VPN protection is Top Notch! And if you have a problem or question. The 24/7 chat is always available.
By Gary
Their support is the greatest.
By Yasir A.
Excellent customer service! I get someone to chat right away and he was able to help me on how to view my Amazon prime video subscription outside of the US. The staff is very knowledgeable.
By Wynn
I have unlimited subscription to FastestVPN for two years now. Ive contacted support two times for advice and always got reply in 5mins and problem soveltaa in 10-15mins. Really appreciate support here
By stsh