Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
295 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
www.fashionablecanes.com | Welcome to the Fashionable Walking Canes Facebook page! Cane Users and Collectors Welcome. Customer Service: 1-800-887-5185
Fashionable Canes (fashionablecanes.com) has 295 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
295 approved reviews, newest moderated first
The people at Fashionable Canes were very helpful and pleasant to work with. Had a question about an order an they had all the answer by the following day.
By Dennis A.
High-quality, very fast delivery, and excellent customer service to a question afterwards. Can recommend highly.
By JOHN H.
Ordered cane paid for shipping that was guaranteed in 2 days delivery and received cane 5 days later. Asked for return in shipping and denied 3 times. Last response from fashionable canes was “ if you needed your product earlier you should have ordered it earlier “. They denied refund on shipping fee again. When someone pays for something they expect to get what they pay for. This is not how you stay in business. False advertisement so be careful who you use
By Forputt
Response from Fashionable Canes· Jan 8, 2024
Hello! That is correct your refund was denied. You ordered the day before everyone closed for Christmas. We got the package shipped out in time but due to the holiday season the shippers experience heavy volume trying to get packages out. Then they were closed for a day or two to enjoy time with their families. So your order did not move during that time. There were disclaimers on the shipping policy pages stating there are no refunds during that time period for shipping delays. We did not deny the refund UPS did. You pay them your shipping not our company.
Great products and top notch customer service
By John D.
Original shipment was lost by usps and Fashionable Customer Service has been very efficient in making my order right. Very happy with the firm and their communication!
By Dennis B.
Beautiful canes, we were pleased with the quality of the product and prompt customer service. I will be shopping with this company for my friends and family in the future.
By Marie
I'm extremely pleased with the craftsmanship of my new Marine Corps cane. I love that I was able to semi-customize my cane and I'm happy with the Ebony wood with the stainless steel collar, and the blue round knob with the EGA on top. I also ordered the Fritz Oak wood cane with the brass collar, it looks great!
By Ozzie R.
The people are wonderful. I only wished I spoken to someone before ordering because a fantastic idea was presented to me that I had never thought about because of my misunderstanding. I am so pleased with your Cutomer Service, not only did they help me with my options, they made me feel valuable and important! 😊😁
By Gigi
