Great customer service
Great customer service Bags are great quality!
By Dianna C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
33 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop designer fashion online at Fasbag.com. Designer shoes, Wallets, Jewelry, designer bags and designer accessories
Fasbags (fasbags.com) has 33 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 10 reviews with 5 stars · Clear filters
Great customer service Bags are great quality!
By Dianna C.
No business is perfect, but how they take care of their customers matters. I was very hesitant in placing an order with a company I've never dealt with before. But I decided to take a chance and the first order went great. I received my products within 2 weeks. Unfortunately my second order didn't go so well. I received 2 defective/not up to par items, and Fasbags took care of me. The replacement process was easy and they just wanted the customers to be happy. Shelly in Customer Service is awesome, and Lucy and Nolan from the sales team are my favorite people. I've just placed my 4th order with Lucy and will place another special order in the next few days. Lucy usually works in the morning (north american time). Give Fasbags a try and you won't be disappointed with the quality nor their customer service.
By Annie T.
Great. I ordered more but my city is Lakeview Terrace NOT Lakeview W. Please correct it I also emailed for the corrections. Thank you
By Cecille F.
Great Quality. Great service. Thanks
By Betsy B.
Very happy with the quality of the products received. They were well packaged when shipped and arrived in excellent condition.
By Mma
Great company always taken care of me as a customer and products are very high quality Bueatiful products I would definitely buy from them been a customer for quite sometime now recommend them for best quality products for sure they definitely get a 5 stars from me
By keena G.
I have ordered several bags from you and have always been very satisfied. I especially appreciate the responses to my emails if I have a question about anything. I will continue to be a customer
By Barbara H.
Response from Fasbags· Apr 22, 2021
Hi there, thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day
Lovely pieces. Quick to receive. Orders just as presented. Rec'd in great condition.
By Susan B.
Response from Fasbags· Apr 22, 2021
Hello Susan, thanks for your time and your kind words. look forward to seeing you again