Great website
Great website, loads of choice. Easy to order. Can't wait for my coat to arrive. Would recommend with the service so far
By Annette D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
287 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Farrowandsons is listed under Clothing & Underwear.
Farrowandsons (farrowandsons.com) has 287 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
287 approved reviews, newest moderated first
Great website, loads of choice. Easy to order. Can't wait for my coat to arrive. Would recommend with the service so far
By Annette D.
The website advertises itself as if it is a British company ('Est London 2003') but the addresses are in the US and warehouse is in China. Very misleading. Reading the terms and conditions I am most disappointed as apparently you can only cancel your order within 15 minutes of making it! Their return policy seems quite poor too (e.g. 15% restocking fee, need to pay for return postage to China/customs fees). They also offer incentives (50% refund) for posting a positive review on trustpilot so beware the other high scoring reviews
By LDVet
Absolutely amazing
By Joshua
Easy and very straight forward ordering i will 100% be ordering more. Great prices
By michael B.
Lovely website with beautiful clothes
By judith
Great website. Lots of choice at good prices
By Sarah
The website was very easy to use and the coat I ordered wasn’t so much money. Very easy and straight forward. I haven’t received the coat yet but I have only just placed the order
By Cassey R.
Great selection on winter jackets Good pricing Easy check out
By Joanne F.