Paul was great
Paul was great
By Lana S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
187 reviews
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www.Faresfeed.com (faresfeed.com) has 187 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
187 approved reviews, newest moderated first
Paul was great
By Lana S.
The person I talked to was very helpful and answered all my questions.
By Jack S.
Ivy Thomas is wonderful. Customer service was 100 on a 1-100 scale.
By Craig D.
Paul Adams was very helpful and pleasant to speak with. He was able to get me on the same flight as my daughter.
By Jennifer
Dana White was patient
By Laura G.
diana white was very helpful
By Christina H.
I called United directly; I thought Dana White was a United agent. When my credit card was charged, United was paid for the 3 tickets, and a third party (Farebooth) was charged almost $500 as a third party travel agent. I am disputing this charge on my card.
By Shielah J.
My agent was Paul Adams. Very polite and thorough. I would recommend this company to others
By Judith J.