Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
151 reviews
FareeaseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fareease.com! We're an online travel agency focused on both domestic & international travels and are recognized by our values, commitment, and dedication to customer service. Our global collaboration with the most reputable travel suppliers allows us to give unrivalled benefits to our consumers.
Fareease (fareease.com) has 151 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
151 approved reviews, newest moderated first
Jose Hernandez made this a great experience and more than met my expectations. He explained the timelines and delivered on time for both legs of my round trip. He also answered every text as I was impatient initially as this was my first attempt in trusting a low fare option. Sometimes you have to trust the process and you will see that the process actually works. Thank you Jose and we will be booking again very soon!
By RLaR
Jose Hernandez customer service was on point. He went above and beyond helping us to get last minute tickets. He is professional and responsive to text and calls. Thank you, Jose!
By Berhane B.
Excellent service and very reliable team. I have been booking my airline tickets through this website for almost 6 months now and continue to use them for all my travel needs. I travel every week, and the service has always been smooth and dependable. Special thanks to Jose and Luis for always helping me find the best prices and making the booking process completely hassle-free. Highly recommended.
By Sravs
I recently booked a last minute flight to Orlando. I did not get the original deal, but Jessica was able to find me a great price and was was very responsive when communicating back and forth. I was skeptical at first because my entire flight was changed hours before my departure, but Brandon and Paul stayed in contact and made sure that I would have a flight to get to my destination on time. Flight information comes hours before you leave so dont worry. I will be using them again now that I know how it works and that they are trusting individuals. Thank you to everyone at fareease.
By Amber D.
Scam!!! When you get to the airport to check in the confirmation code is not valid! Had to repurchase the ticket double the price!!
By Maria V.
Great communication and reservation was seamless
By Abiola
The flight is affordable and SouthWest Agent Jose Hernandez is very professional and this is my first experience with SouthWest airline.I will be flying through SouthWest airline from now on.Once they maintain there good relationship with me as there customer.
By Obasi U E.
At first I was a little worried but Jessica Davis was wonderful! She helped me book my flights at a great deal!! Def recommend! You will get your confirmation number for your flight the day before you fly! Jessica also checked that I had arrived at my destination both times! She was wonderful
By Megan D.
