Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
40 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fantastic Sams is one of the world's largest full-service hair care franchises, with salons located throughout North America.
Fantastic Sams (fantasticsams.com) has 40 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
40 approved reviews, newest moderated first
Mallory Roulund at the Surf City, NC Fantasic Sams is a great hair dresser, she is friendly and cares about her clients. She listens to what you want her to do. She adds curly oil to my hair and crunches it up so it looks nice when she’s done. I would recommend her to others.
By Jenny H.
My old stylist left, so I was nervous to try someone new. I saw that Tiffany had several five star reviews, but I still brought my mother-in-law with me to watch (she is a retired hair stylist). Both of us thought she did an excellent job. Tiffany has 16 years of experience and it showed. She cut my layers perfectly. Thanks, Tiffany!
By Katie T.
Not impressed, showed a pic of what I wanted, went home realized , it was all choppy, I don’t think, she had a clue what she was doing , not ever going back ever again, now I have to where a hat , very disappointed!! I only went bc , they are open on Sundays, I usually go to Magicuts, lesson well learned. With summer, hair usually grows faster, we shall see.
By Elizabeth L.
i went in to get highlights and a haircut. the woman who colored my hair FRIED it. literally FRIED it. when she cut my hair, it was uneven and looked a little choppy. i sat in the chair for 6 hours before she was finally done. i left in tears. it's the worst color and cut job ive ever seen. i now also have a ton of breakage and can't fix it for w while due to the severity of the damage. AVOID THIS PLACE AT ALL COSTS! THEY WILL FRY YOUR HAIR!
By Sharon S.
I went in to get my hair fixed from when I cut and I thought it would be an easy fix. I got home and looked at it and it looked the same. Still slanted so I just fixed it myself… waste of $21 dollars and will never go again. I hope they can give me a refund.
By Janelle L.
I make an appointment on 3640 Bee Ridge Rd in Sarasota location for my aunt to have her hair cut also asking for the price they told me that $25.00 when I went into the salon the girl told us that she want to shampoo to wet her hair I also asked her again how is much going to cost she said including same price so I said ok but until we checked out the receptionist told us that $43.00 that was not what she told me and she denied that also said because she had shampoo but I already told the hair stylish that we only want to cut hair only anyway that is a dishonest the way they trying to make extra bucks on the customers and I am suggest that will never coming back to that place again
By Phoenix
My hair was styled very well. Hannah Frolich did an excellent job and was very nice.
By Jo H.
My stylist, Irene Coleman, is just awesome. She always understands what I am trying to describe (in laymans terms- not salon speak) how I would like my hair to look when she is done ! She always comes through for me & gives me a great cut and style ! Very talented and personable hair stylist. I give her 5 stars !
By Cathy K.
