Package never arrived
Package never arrived despite tracking saying it did. There was no way to look up the order on the website. They offered a second expedited delivery that also never arrived and even if it did, was still outside the promised delivery date. I requested a refund and they said they would give me "70% back because they also lost money" and eventually agreed to a full refund when I disagreed about that being an acceptable solution. The refund they issued did not include shipping and they now just copy paste the same response about how refunds work.
By Dan A.