Family PandaReviews of familypanda.co

Response from Family Panda· Nov 7, 2020

Dear Chris, Your great feedback is highly appreciated and we are glad to learn that you are happy with our product and service. Hope to be at your service again.

Response from Family Panda· Nov 7, 2020

Dear Jena, Thank you for your review! We really appreciate you taking the time out to share your experience with us! Come back and see us soon. Cheers!

Response from Family Panda· Nov 7, 2020

Dear Emily, We are sorry for the unpleasant experience you had with us. Our Customer Service team has contacted you via your email, could you please check your inbox so we can assist you further and resolve this issue? Thank you for your understanding and we apologize for any inconvenience. Best regards, Family Panda Store

Response from Family Panda· Nov 7, 2020

Dear Debbie, Your great feedback is highly appreciated and we are glad to learn that you are happy with our product and service. Hope to be at your service again. Best regards, Family Panda.

Response from Family Panda· Nov 7, 2020

Dear Myisha, We are sincerely sorry if you feel unhappy with this purchase. However, as mentioned in our emails, your order included only 1 baby bodysuit and we would love to support you 10% discount if you like to purchase the T-shirt that matches the bodysuit. Please know that we care about you and we would love to assist you as much as we can. Regards.

Response from Family Panda· Nov 7, 2020

Dear Michael, We are sorry to hear that you had an unpleasant experience while shopping with us. Our Customer Service team has sent you an email, could you please check your mailbox so we can assist you further on this issue and get it resolved at the soonest possible time? Thank you for your understanding and we apologize for any inconvenience. Best regards, Family Panda Store

Response from Family Panda· Nov 6, 2020

Dear Kandice, Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Response from Family Panda· Nov 5, 2020

Dear Amanda, We are sorry for any unpleasant experience you had with us. We tried our best to contact with the carriers but the tracking said it was delivered so they are not responsible for this. we would love to send you a unique 10% Christmas discount coupon just for you. Once again, we truly apologize for the unpleasant experience. We are trying to improve our system to avoid any similar problem in the future. Look forward to hearing from you as your satisfaction is our utmost priority. Best regards.