Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
577 reviews
Family PandaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2017, a bunch of artists with a passion for limited edition t-shirts started selling designs on Facebook fanpage. In 2018, Family Panda brand was officially launched. At Family Panda, you will find perfect gifts for your family, such as mugs, apparel, blankets and home décor ideas on all occasions. Our artists and loyal followers are the creative blood in our cottony veins. We thrive on their ingenuity, bringing only the best designs to life.To find out more about Family Panda and to read some Frequently Asked Questions, please go to our service section, or you can always contact us using our contact page.
Family Panda (familypanda.co) has 577 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
577 approved reviews, newest moderated first
Great gag gift for my boyfriend. Design came out really well.
By Joe A.
Response from Family Panda· Dec 5, 2020
Dear Joe, Thank you for taking the time to share your experience with us! We are so glad to know that you like our product and we hope your boyfriend loves this gift from you. Best regards, Queen from Family Panda.
Great selection, follow through and prompt delivery, as detailed. Excellent packing of the breakable piece that I ordered. Thank You!
By James H Stewart ".
Response from Family Panda· Dec 5, 2020
Dear James, Thank you so much for taking your time to share your experience with us. We are happy to learn that you are happy with our products and services. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Best regards, Queen from Family Panda.
My cup is here! I love it. Thank you!
By Johny D.
Response from Family Panda· Dec 5, 2020
Dear Johny, Thank you for taking your time to share with us. We are always striving to be better at making our customers happy and we are so glad to hear that you love our product. Hope to be at your service again. Best regards, Queen from Family Panda.
This ornament is so cute and the customization is great. Fast delivery and the quality is amazing! Definitely our new favorite ornament.
By Shuvosri P.
Response from Family Panda· Dec 5, 2020
Dear Shuvosri, Thank you for your review! We really appreciate you taking the time out to share your experience with us and that you like our product and service! Come back and see us soon. Cheers! Best regards, Queen from Family Panda.
I was not kept up to date o. Shipping and at one point I had the impression they forgot part of my order. Also the items I bought are nice, The printing was extremely small and I can hardly read it. A little disappointing.
By RICK S.
Response from Family Panda· Dec 5, 2020
Dear Rick, Thank you for taking your time to share with us. Since your order includes different types of products, the items were shipped separately so we hope you understand that we will not forget any item or order from our customers. Again, thank you for your feedback and we will definitely send your words to our team so we can try harder to improve our products and services. Best regards, Queen from Family Panda.
I don't know much about the company because I have not received my items that I ordered yet. Somehow the delivery was delayed.
By Ayer X.
Response from Family Panda· Dec 11, 2020
Dear Ayer, We would like to apologize for any inconvenience the delay has caused you. We have sent you an update on your order's status that stated your order was delivered to your front door on December 7. Please let us know if you received your order or not so we can support you further. Thank you very much for your support and best regards, Quin from Family Panda.
This item is buetiful, received it on time
By Joseph G.
Response from Family Panda· Nov 25, 2020
Dear Joseph, Thank you for taking your time to share your experience with us. We are so happy to learn that you are happy with our products and services. We sincerely appreciate your long-term support and hope we have more chances to support you with the best service in the future. Best regards, Queen from Family Panda.
I haven’t received ordered as of yet, been 4 weeks
By Dianna M.
Response from Family Panda· Dec 5, 2020
Dear Dianna, I'm Queen from Family Panda, thank you for your patience and we are sorry that you feel unhappy with the experience. We pushed the delivery for your order and your item was successfully delivered on December 02. We just notified you of the tracking details via your email and we hope that you have received the item and love it for its uniqueness since it is personalized for your husband. We also saved a discount coupon just for you and please take a few seconds to check it out. Thank you for your support and please know that with your feedback, we will try harder to improve our services and products to make you and other customers happy. Best regards, Queen from Family Panda.
