Family PandaReviews of familypanda.co

We love our canvas so much! The price was perfect for what you get and we got it in such a good amount of time! Could not be more satisfied with the product and customer service!

This was not delivered on time and I paid for expedite shipping .

Great final product and customer service via email was great.

I ordered a poster for Christmas. Charge was withdrawn from my account. I did not receive a confirmation #, or notice of order/shipping. I have called the #provided multiple times and no one is ever available to “assist me”. I have left messages with my number and email address as instructed, but despite the messages I have left -nothing. ? Where is my order? My money was taken?

Amazing! The canvas is far more beautiful than I had ever thought it would be! Customer service was helpful and very nice! Great gift ideas and I’ll definitely be getting other things in the future!!

Not only did my Christmas gift for my mother come out exceeding expectations, it also was super easy to customize it how I needed. Furthermore, Family Panda almost immediately updated me with order/shipment status when I reached out to ask, not to mention a relatively quick ship time. I will definitely be buying their products again in the future.

I ordered a canvas for my wife on the 15th I have not received any information on the order just that my payment went through, I’m upset because my green light is only on order confirmed, no movement on status & I sent an email I checked every folder and didn’t receive a thing. Could I possibly get someone to answer me this process is very unattractive for any future endeavors I had planned.

Do not waste your money if you want it timely. I ordered 2 ornaments and a canvas at the beginning of December. They said they shipped the ornaments on December 15th. However, I looked at the tracking information and they only made the ticket on December 15th. They did not drop it off until December 21st. I won't have the ornaments or the picture before Christmas. The turn around time on the website is not accurate. I'm beyond pissed. Not worth it since I paid close to $100.00 for 2 ornaments and 1 small canvas picture. At least if their shipping information was accurate we could decide if we wanted to take the chance or not. All my items are still in California. Absolutely disappointed. I had to buy extra gifts so my son and his wife would have gifts to open. I will never order from them again. You're not able to speak with anyone on the phone. Everything is done by email or text (after emailing and waiting for response). If it's a gift you should order 6 months in advanced to get it timely. Unsatisfied customer.