Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
133 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Put your kid on an ATV or GoKart built tough and sized just right for little drivers with FamilyGoKarts.com!
FamilyGoKarts (familygokarts.com) has 133 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
133 approved reviews, newest moderated first
Bill Bristoll I see today that i posted my comments about this company to facebook 5 years ago .....With 125 miles and not driven for the last 3 years I finally donated this fuc$%$% dog to the Rehab Center. How is it possible that these scum are still in business...no customer service...EVER!!!!
By Bill B.
So far terrible experience. I was told that after payment went through they would ship with 3 business days. I ordered a scooter so that it would arrive before Father's Day. It's been 9 business days and nothing has shipped. I asked for an exact calendar day that they would ship and their response was that it might ship soon. No clear answer. I not recommend this business.
By KIKIN
I ordered a 50cc trike on Monday Thursday it had not been processed so I called they tell me my scooter will be ready in 2025 it's September 26 2024 they will not call you back or answer email I would not buy for them motobuys.com is the best great communication
By Scotty M.
Never received item or any notification telling me if there was an issue with order.
By curtis M.
That call me to make sure that the part was the right one too send. And it was right. No problem. Yes thay are doing great.
By Darryl
The seats were torn and missing the spare tire. I’ve ordered from you before. This was very disappointing
By James R.
Horrible service. They took 7 weeks to send me the Certificates of Origin for 2 gas scooters that I had purchased. All they gave were excuses about the manufacturing company sending the certificates to them. Evidently they cannot print out the Certificates like other companies but have to request it from their suppliers, sit and wait for it to come to them then remail it to their customers. Other online companies print it themselves and send it out. Do not buy from them as your certificate will come to you almost 2 months later.
By Neville R.
No instructions for assembly for the model I purchased. I was originally told to YouTube instructions, which I could never find. Responses to my calls were useless as I was sent to use their email service, which was horrible. No follow up at all. Very rude when I questioned the charge to my card. Luckily I have a nephew and friend who helped me to finish assembly. Would not recommend!!
By Rachel A.
