We love the quality and picture is very…
We love the quality and picture is very realistic keep up the good work 👏
By Roch L.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
100 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Let FAMILYCUSTOM-GIFTS™ adorn your inner world by resonating between emotions and art!
Familycustom Gifts (familycustom-gifts.com) has 100 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
100 approved reviews, newest moderated first
We love the quality and picture is very realistic keep up the good work 👏
By Roch L.
I had a very poor experience with your company. I did not give you a five star rating, i give you a negative experience. I have tried to contact you several times. This package arrived today, with no sheets, none, zip, zero. THERE WAS A BEDSPREAD, AND 2 PILLOW CASES!!!!! I ordered a set of queen size sheets with 2 pillow cases. PLEASE SEND THIS TO YOUR COMPLAINT DEPT. Doris Martinson
By doris M.
Good communication from vendor and the product arrived promptly.
By Ansie
It has been a month since I ordered and still waiting.
By Kris D.
The Saints shoes I ordered was beautifully designed, my husband was extremely impressed with it. He put it on and said it was very comfortable. I’m so glad I made the right choice in buying those shoes.I will gladly get something else to buy from y’all in the future.
By Carmen R.
Great products and delivered in time for Christmas. Highly recommend
By matt P.
Stated their would be a proof emailed prior to production. Never received a proof. Product is a quilt, a very thin, lightweight quilt. Not a blanket by any means.
By Paul S.
Response from Familycustom Gifts· Jan 9, 2023
Hello, We are so sorry to hear about your experience with your order. Please kindly be ensured that this is only an unfortunate & uncommon issue. We have already reached out to rectify this for you. Please check your email.
Way overpriced for something so small you can barely read the names. It is poorly made. I was very disappointed and embarrassed to give them as gifts.
By Carly
Response from Familycustom Gifts· Jan 9, 2023
Hello, we are sorry to hear about your negative service experience with the order and would like to apologize. Your feedback gives us an opportunity to improve our services. Your complaint has also been shared with the customer management team so they can further investigate this matter. We strive for a 100% satisfaction rate in terms of customer satisfaction, and while we’ve fallen short, we will ensure this never happens again.