Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
114 reviews
Faithful PlatformSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe there’s a better way to buy an engagement ring than to walk blindly into a big-box jewelry store. After custom building your ring, we take it straight to the wholesalers so you can avoid paying the inflated retail markups. Our team walks with you through the entire process and gives you all you need to make a wise and informed decision.We’re here to find the exact ring she wants at the price you love.
Faithful Platform (faithfulplatform.com) has 114 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 113 reviews with 5 stars · Clear filters
Amazing communication throughout the entire process! Finished product is even more beautiful than I expected. Best place hands down for beautiful jewelry at a great price.
By Hunter H.
Response from Faithful Platform· Jun 18, 2025
Hunter, thank you so much for your kind words! We're thrilled to hear you had a great experience working with us! Please reach out again if there's anything we can help you with in the future!
I ordered a custom built ring this April. I planned on asking my fiance to marry me the day before Mother’s Day. Every step of the process was very smooth, the payment options are great, and when the ring came it was exactly what I wanted. Jake was great to work with and very easy to comunicate with. I recommend faithful platform to anyone who needs that special ring!!!
By Gretchen H.
Response from Faithful Platform· May 27, 2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience working with Jake. Please let us know if we can ever be of assistance to you! Congratulations, and thank you again for trusting us with this special occasion!
Amazing experience through and through. Just 11 days between submitting a free quote and receiving the ring. FP has great personalized customer service and I could not have asked for more.
By Bryson M.
Response from Faithful Platform· Jan 17, 2025
Bryson, we are so happy to hear about your experience! We strive to provide personalized care to each and every client and we are thrilled to hear that you felt that. If there is ever anything we can do for you please don't hesitate to reach out!
My fiance and I turned to the Faithful Platform when looking for options for a wedding band to go with my engagement ring. The Faithful Platform was able to save us a significant amount (almost $2,000) from what we were quoted by a local jewelry store. We are still in the process of getting my wedding band designed, but it has been a great experience so far!
By Cait C.
Response from Faithful Platform· Nov 21, 2024
Cait, thank you so much for the heartfelt review! We are so happy to hear about your experience and are delighted to hear about the savings incurred! Please let us know if there is anything we can do for you in the future. Congratulations and best wishes to both of you!
Amazing ring, she loved it. Wonderful customer service. I would recommend 10/10.
By Brady W.
Response from Faithful Platform· Nov 21, 2024
Brady, thank you so much for your wonderful review! We are so happy to hear that she loves the ring and that you had a great experience working with our team! Your recommendation means the world to us! Congratulations and best wishes!
Friendly people. Affordable budget-friendly rings.
By Trent C.
Response from Faithful Platform· Oct 4, 2024
Trent, thank you so much for your exceptional review! We are so happy to hear about your experience with our team! Let us know if there is anything we can do to further serve you! Congratulations and best wishes!
Amazing customer service! Amazing product with fast production and shipping! 10/10
By Christopher B.
Response from Faithful Platform· Oct 4, 2024
Christopher, thank you so much for the exceptional review! It was such a joy to work alongside you during this special occasion! Please let us know if we can ever be of assistance to you! Congratulations!
You all are awesome! I thought I was getting scammed because of how help Jimmy and Mike were. There were so helpful and went above and beyond for me.
By Travis R.
Response from Faithful Platform· Oct 4, 2024
Travis, thank you so much for sharing about your experience working with our team! We are thrilled to hear that Jimmy and Mike were so helpful to you! It was an honor to work alongside you during this special time. Congratulations and best wishes!
