Fairway Independent MortgageReviews of fairwayindependentmc.com

This place is a joke no wonder they have a poor review I really wish I would have looked at the reviews before I applied with them they literally stayed at my job was not full time when it states on my paycheck stub it is where I work I you don't know when you get off you have no set hours basically you get off when the birds are done basically they are ridiculous I had to fight with the lady and explain to her I mean all the criterias if she didn't like my job she had no idea she's like where do you work blah blah blah I'm not doing this with mortgage companies they are being ridiculous and nitpicking you didn't like my job because you wanted 40 hours guaranteed you told me my job wasn't guaranteed I said excuse me my job is guaranteed I can get a letterhead stating it's guaranteed and it is full time nothing was good enough for them I have the income I mean all the car carriers you just didn't like my job on how it was that's called demonstration and you conquered It yourself by lying and saying that my job wasn't full-time when it stays it is this place is a joke please do not go through here they will give you hell and nitpick out your stuff and I was passed to one person that I was going through in a whole new person that had no idea who I was that I had no idea who she was and I wasn't even referred to that person I find this a joke and the person I was going through never reply back to me never never talk to me never replied back to me pass me to another person that I had no idea I was not happy about it I was not referred to this person I was referred to one person that I wanted to go to but no they kept passing me on passing me on I'm not doing this I mean every criteria to be able to buy a home you didn't like my job because it wasn't what you wanted

I would give zero stars if possible. They are difficult to deal with. I changed insurance companies about a year ago and they still haven't applied the reimbursement check I sent them to my escrow account. I have called many times and nobody is competent enough to apply it to escrow or even at this point to pay down the mortgage. They already raised my payment twice because they haven't applied the $2700 I sent them. That also randomly charge extra fees then nobody will tell you what the fees are for. You're just supposed to pay and get no answers.

1.5 years after taking on a non variable rate mortgage, I received an email about my payment amount going up a nonspecific in two weeks based on an “escrow analysis.” I’m not sure this is even legal and will be having my lawyer review the terms. Their payment system bumped my auto-payments several times and still charged me late fees. Insane.

To all potential customers - Do not attempt to refinance with Fairway - they practice discriminatory lending practices and are not to be trusted. I followed Chris Valenzuela and his PowerHouse team to this company and he told me nothing but lies and eventually I ended up re-financing with a reputable company elsewhere with greater savings and with professionalism. Beware - stay away from this company as I have reported them to the State of Arizona for discriminatory lending practices and deceit.

I'm 60 and in my entire life never worked with anybody so crude and inept. Though he was so smart he would lie to us while the realtor confirmed he was lieing. Got conditional approval late October to contract for a townhouse. I MADE IT CRYSTAL CLEAR THE COMPLEXITY OF MY CONTRACT. I spelled out it was "Cash to Close", my wages were net so needed to be "GrossedUp", and I was applying for grants as it was clear I could quailify for several. Add to that the process had to be done manually. I'm the customer and I understood the work. They were so inept they never saw it. We got thru the grant November 12th and that was it. Died. They did absolutely nothing when they saw everything that needed to be documented for underwriting. Now coming up on closing I get the call it ain't ready. Not only that the excuses certifications were needed. I'm the customer I came to get a job done. It was excuses into early December as they drug it out for nearly 2 months. Ultimately the sellers walked off because they had no interest in finishing what was committed to.

My experience with Fairway Independent Mortgage Corporation was disappointing due to their negligence and failure to uphold ethical standards during the FHA loan process. While I expected professional guidance, I encountered serious issues that caused financial and emotional stress. Failure to Ensure FHA Compliance: Fairway approved my FHA loan despite the property not meeting FHA Minimum Property Standards. The inspection report identified safety hazards, including ungrounded electrical outlets, missing GFCI plugs, and leaky pipes. Fairway failed to verify that the required repairs were completed before closing, leaving me with over $30,000 in out-of-pocket repair costs. Document Falsification: At closing, the HUD Addendum was missing from the document package. Five days later, Fairway sent the document to me via DocuSign, but it was backdated to the closing date. This raises serious concerns about document integrity and compliance with FHA and federal regulations. Dismissive and Misleading Responses: When I raised these issues with Fairway, their responses were dismissive, and they failed to take responsibility for the mishandling of my loan. They also provided inaccurate information in their response to my CFPB complaint, claiming that I had signed the HUD Addendum during closing, which is demonstrably false. Fairway’s negligence and unethical practices left me financially burdened and emotionally drained. Based on my experience, I cannot recommend Fairway Independent Mortgage Corporation to anyone seeking a reliable or ethical mortgage lender.