Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
206 reviews
FadrSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fadr develops music making tools that amplify your creativity with technology. We think the role of technology in music is to give creators new sounds, textures, and workflows to paint with, never to replace artists.Regarding customer satisfaction, our support team works diligently every day to help people fix any trouble they have using our services. We've honored our guaranteed refund policy at every step. At the moment, we respond to every support request within 24 hours on business days, and often far faster. So if it looks like you have not received a response, please scan your junk/spam folders to see if your email client miscategorized it. Unfortunately, the issue with email spam filtering has inspired negative reviews that we are working diligently to address. Please never hesitate to contact us via https://fadr.com/contact.
Fadr (fadr.com) has 206 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
206 approved reviews, newest moderated first
Fadr offers a great product, the audio results, obviously depending on the quality of what you put in. I've been pleasantly surprised how it's made quite poor recording workable. Sadly I no longer needed the service and it was time for renewal. Fadr were very understanding and despite a automatic payment they repaid my subscription. Outstanding service all round and when I need the service again I'll make them my first port of call.
By Mike W.
I had some questions before deciding whether or not to subscribe to Fadr Plus. Within a couple of days, I received a very complete answer to my concerns so I could clearly determine whether subscribing is right for me & my needs, which I am about to do. I appreciate the customer service I received.
By Leslie Goldman B.
MY REQUEST WAS HANDLED WITH NO QUESTION AND MY CHARGE WAS REVERSED AND REFUNDED.
By manfred M.
FADR is a quality program for every Independent Film Maker. Customer service is lightning-fast and will resolve any issues you may encounter.
By Vic Q.
I've been subscribed for a year now, service was always great and have received reactions to questions within 24 hours on business days everytime, the tools are very cool and full of creativity and quality, I personally recommend the stem splitter and the synthgpt/siren and drumgpt, very useful tools to get those bits and sounds you want! So overall great customer service and great tools to get! ⭐⭐⭐⭐⭐
By Jeff
the support from fadr was quick and super helpful. i am using drumg gpt at the moment and i am fascinated by the options its giving me, also much quicker workflow! thank you so much for such an amazing plugin its opening new worlds
By - S.
Simply fantastic products and excellent customer service. //Henrik Tervald
By Henrik T.
the app itself is following straight logical processes , as foreseen for all DAW and AI supported music apps. the support team of FADR is very reactive, supportive and tries to accommodate the customer at the most
By Anjan D.
