Fast and Friendly service
Fast and Friendly service
By Susan
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
332 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Factorysupplyoutlet is listed under Tools & Equipment.
Factorysupplyoutlet (factorysupplyoutlet.com) has 332 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
332 approved reviews, newest moderated first
Fast and Friendly service
By Susan
Excellent service from inquiry to purchase! I look forward to working with Factory Supply Outlet again! the entire team had been helpful, personable, knowledgeable and professional.
By Rodney S.
Excellent experience
By Ralph R.
Fast and easy. Using them will be the standard of their quality.
By David D.
AnnaMaria was amazing. Definitely have a great attitude and good sense of humor.
By Amber
I recently purchased a motor from Factory Supply Outlet and saved over $1,500.00 by ordering direct versus going through our electrical company. It was my first time purchasing from FSO and the first time I was replacing this motor. I had a lot of questions about the specs of the motor. My rep, Anderson, took his time responding to each question, provided me multiple quotes on products, and explained their return/cancellation policy. Once I felt comfortable and completed the purchase, they followed up with confirmation and an ETA on the product. I was very surprised to see the motor was delivered the very next morning. Our facility is within an hour of one of their warehouses but I was still very impressed. Thank you Anderson for your help!
By Casie B.
Quick shipping, product appears as ordered! Will be installing the skf seals this week..
By Chris
Was able to order what I wanted. Easy online ordering and delivery was awesome and AnnaMarie was great with communication.
By Nancy