Helpful and efficient
I spoke to a rep. named Sebastian and he helped me find a replacement handset for my base which is close to five years old!
By Terence W.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
18,572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 14,185 reviews with 5 stars · Clear filters
I spoke to a rep. named Sebastian and he helped me find a replacement handset for my base which is close to five years old!
By Terence W.
Exceptional help with the live chat.
By Josh C.
Easy to find and order replacement cord.
By Sharon K M.
Easy, descriptive, will return for future orders.
By David S.
Chatted with Kane who was very helpful
By Al M.
Great items that I need and use. Thanks
By Javier G.
Easy to navigate and fair pricing
By Peggy C.
Nice selection of productions and easy to navigate web site.
By Uncle T.