Was confusing to get the standard brush …
Was confusing to get the standard brush head and not the smaller one. I also had to look inside the base to find the HX5300 model number.
By Tom T.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
18,572 reviews
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FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,823 reviews with 4 stars · Clear filters
Was confusing to get the standard brush head and not the smaller one. I also had to look inside the base to find the HX5300 model number.
By Tom T.
this is my second order had no problems with the first
By Dlores L.
Very easy to understand what you want.Also quick.
By Ronald hogan S.
I received a call within 2 hours after my post on this review. They apologized and gave me my tracking number. Thank you for getting back with me. I’ll shop with you guys again
By Jeffrey
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Feb 9, 2018
Hi Jeffrey, I'm sorry to hear your shopping experience with us wasn't as expected. I've already begun a full review of your order and will be contacting you shortly to discuss a resolution. We'd like to make things right. Shantel
Very easy to use.
By Richard S.
Want a columnar compare box. Got lost of differences between models.
By dutcher8
great service and products
By M L.
everything was great except for the fact that for HI it's not free shipping and the shipping cost more than the items.
By disgruntled in H.