It was OK
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By CARL W.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
18,572 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 2,823 reviews with 4 stars · Clear filters
Sufficient information to make the decision
By CARL W.
Hard to find my part. I could not confirm that I ordered the same part via part number.
By Winfred Sledge, S.
I am a little disappointed in the extension arm for the roadmate commercial. The suction is not sufficient to hold the gps. I would like to see the suction part and the part which attaches to the gps with the rubber ball made as parts to the extension. The gps units i have are older models, but still work fine. I ordered new mounts to use and both new items failed with the suction cup. the factory outlet is replacing my original parts, but the new items have failed after one day. One is used for a tour bus, the other a school bus. I am sure the factory outlet is not the problem. The original mounts I bought in 2011 and 2014 just failed.
By Richard W.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· May 26, 2022
Dear Valued Customer, It was a pleasure speaking with you earlier. Id like to thank you for your time and feedback. We are extremly sorry about the bad experience you had with your order. As we discussed , we will reship the mounts and you dont have to return the defective mounts. We want to apologize for all the inconvinience caused to you. Thank you for shopping with us, and we hope to do business with you again! Thank you, Factory Outlet Store
We shall see how you do after receiving the order.
By Marianna S.
Easy to order. Reasonable price. Waiting for delivery.
By Mary
I can review this after I actually get the merchandise.
By Steve
original broke in use. user error
By Tex S.
Good, web page was easy to follow
By Nancy A.