Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
762 reviews
Factory Direct JewelrySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
Excellent product, prompt delivery, great customer service. A+ experience.
By Kurt K.
Response from Factory Direct Jewelry· Sep 28, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
THE COMPANY IS VERY PROFESSIONAL AND I HAD TO DO A RETURN N NO PROBLEM & LAST BUT NOT LEAST QUAILTY IS ON POINT TOP TIER WORTH IT
By JASON A D.
Response from Factory Direct Jewelry· Sep 28, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Great item everything i asked for
By Noah B.
Response from Factory Direct Jewelry· Sep 28, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Very nice silver jewelry
By Richard
Response from Factory Direct Jewelry· Sep 28, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Excellent service fast. Quality of the product for the price is fantastic
By Miriam Garcia V.
Response from Factory Direct Jewelry· Sep 28, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Looks perfect. Price and shipping was spot on.
By customer
Response from Factory Direct Jewelry· Sep 28, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Earrings were delivered shortly after I ordered them. And I am very pleased with them.
By Marion B.
Response from Factory Direct Jewelry· Sep 28, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Fast shipping. Reasonable prices. Beautiful, unique product.
By Lynne
Response from Factory Direct Jewelry· Sep 28, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
