EzoicReviews of ezoic.com

Response from Ezoic· Jan 18, 2024

Lieber JG, es ist nicht unsere Absicht, irgendwen mit Werbung zu "nerven". Wir kontaktieren mögliche Kunden ausschließlich nach ausführlicher Betrachtung der Webseite und wenn wir uns sicher sind, dass unsere Plattform einen Mehrwert für den Publisher bieten würde. Du kannst dich jederzeit über den Link unten in einer Email von uns von dem Erhalt weiter Emails abmelden, oder deine Präferenzen ändern. Viele Grüße.

Response from Ezoic· Jan 26, 2024

Hi there, Ezoic has over 40.000 sites successfully using the platform and is a Certified Cloudflare Partner. The Integration and Removal of a Domain via Cloudflare is as easy and straightforward as it gets. We don´t force you to do anything - You can always choose the integration method that works best for you. Ezoic doesn´t remove anything from your initial Cloudflare settings/records, and everything can be reverted back to your original setup in less than a minute. If you want to remove the site from Ezoic, you simply have to go to Settings in Ezoic´s Dashboard and start the procress under Site Integration. If you encounter any issues in the process, you can always reach out to Ezoic or Cloudflare Support and you will be guided through the domain removal.

Response from Ezoic· Jan 15, 2024

Couple of points on this review that need noting: 1. Signing up for premium means agreeing to receiving a $$$ benefit in exchange for keeping the site on Ezoic / using the growth tools. Would it be fair to 'get the benefit' but not have to keep to the agreement? And as there are no 'ad minimums' - anyone can use Ezoic 'ad lite' if they want and see out their deal. Just ask for help if you don't know how. 2. There were no decreases in UX metrics as claimed - in fact, the average visit duration improved from below 200s/visit (May) to above 300s/visit (Nov).

Response from Ezoic· Jan 2, 2024

Hello Ranjith, Thank you for sharing your concerns regarding the response time on the Ezoic Community. We understand that efficient support is key to a positive experience. During peak times, especially around holidays and the turn of the year, our response capacity in the Community can be limited, and we kindly ask for your understanding in this regard. We encourage our publishers to maintain a single thread for each issue in our community forum, as this ensures a more streamlined and effective support process. Multiple threads can lead to fragmented responses and unintentionally prolong the resolution. It's best to avoid posting multiple comments in one community thread before receiving a response to your initial query. While we aim to address every query as fast as possible, the volume of users sometimes means immediate personalized responses aren't always feasible. Your feedback is important to us, and we are continuously working to improve our Ezoic Community to better serve publishers of lower levels that don´t have access to our ticket system.

Response from Ezoic· Jan 2, 2024

Hello Driton, thank you for your feedback. As the largest Google Certified Publishing Partner, Ezoic Publishers not only have to adhere to Google's guidelines but also to Ezoic´s own comprehensive Platform Quality Guidelines. Our team conducts regular reviews to ensure all sites remain in compliance. It's important to note that initial approval does not exempt a site from further reviews and possible restrictions if issues are identified later. Regarding the reappeal process, we understand the waiting period can be challenging, but this time allows for necessary adjustments to align with our guidelines. We value your feedback and are continuously working to enhance our support services and regret any inconvenience you've faced.

Response from Ezoic· Dec 19, 2023

Ciao Elisabetta, Siamo spiacenti di sapere della tua esperienza e apprezziamo il tuo feedback. Ezoic è stata progettata come piattaforma self-service per consentire agli editori di tutte le dimensioni di monetizzare efficacemente i propri siti. A causa del gran numero di editori che utilizzano la nostra piattaforma, non è possibile fornire assistenza individuale a ciascuno. Tuttavia, offriamo un'ampia gamma di opzioni di supporto per tutti gli editori, tra cui il nostro chatbot, la knowledge base e la Community Ezoic. Potrebbe chiarire quali aspetti ha trovato poco trasparenti? Ci impegniamo a migliorare e il suo feedback specifico può aiutarci a farlo.

Response from Ezoic· Nov 30, 2023

Grazie per il suo commento. Siamo spiacenti di sentire le sue preoccupazioni in merito alla velocità del sito, al posizionamento degli annunci e alle prestazioni dei ricavi. Per l'ottimizzazione della velocità del sito, il nostro assistente di configurazione Leap dovrebbe aiutare a risolvere questi problemi. Alcuni tipi di annunci che potrebbero sembrarti invadenti, come gli annunci video, non hanno automaticamente un effetto negativo sulla UX - il nostro sistema decide di mostrare questi annunci in base ai dati dei test infiniti Offriamo diverse opzioni di supporto in base ai livelli degli editori, con gli editori più piccoli che possono cercare assistenza nella Community Ezoic. Il tuo feedback è importante per il nostro continuo miglioramento e ti invitiamo a contattare la Community di Ezoic per ricevere assistenza nella risoluzione di questi problemi.

Response from Ezoic· Nov 29, 2023

Bonjour Philippe, Merci d'avoir partagé votre expérience avec Ezoic. Il est inquiétant d'apprendre que vous avez connu une baisse en 2022. Nous comprenons à quel point les fluctuations des revenus publicitaires peuvent être difficiles. En ce qui concerne nos performances en matière d'IA, nous nous efforçons continuellement d'améliorer et d'adapter notre technologie afin de maximiser les revenus des éditeurs. Il est important de prendre en compte le fait que les revenus publicitaires peuvent être influencés par différents facteurs, notamment les tendances du marché et les changements dans la demande de publicité. Pour une perspective plus large sur les tendances des revenus publicitaires, notre Index des revenus publicitaires (adrevenueindex.ezoic.com) peut vous être utile. Cet outil fournit des informations sur les tendances générales du marché de la publicité numérique, ce qui peut expliquer certains des changements que vous avez connus. Nous nous engageons à vous aider à optimiser la performance de vos revenus et nous aimerions vous aider à comprendre et à relever ces défis individuellement. N'hésitez pas à contacter votre Publisher Success Manager ou notre équipe de support pour une assistance personnalisée. Vos commentaires sont essentiels pour nous permettre de continuer à améliorer nos services et à soutenir nos éditeurs de la meilleure façon possible.