EzoicReviews of ezoic.com

Response from Ezoic· Dec 14, 2021

Hey John, We're disappointed to hear about your outreach experience. We follow all anti-spam laws and our team will only reach out when they have an individual interest. If people receiving the correspondence don’t respond or unsubscribe, then it’s possible they would be followed up with like anything else. Feel free to reach out to [email protected] to talk further. Thanks, Ezoic Team

Response from Ezoic· Dec 14, 2021

Hey there, Sad to hear about your experience. As you know there are lots of factors in play in regards to earnings. We're excited to have new features on the way that will give more certainty into what is holding back earnings in your setup and give you the chance to optimize to the fullest. Have you opened up a support ticket or consulted the Twist channel? We highly encourage checking in communities to see if others encountered your same issue and have found solutions or advice. In any case, feel free to reach out to [email protected] to talk further about your site and how we can help you. Thanks, Ezoic Team

Response from Ezoic· Dec 6, 2021

Hey Patrick, We're disappointed to hear about your outreach experience. We follow all anti-spam laws and our team will only reach out when they have an individual interest. If people receiving the correspondence don’t respond or unsubscribe, then it’s possible they would be followed up with like anything else. In any case we encourage those to leave reviews of our product. Feel free to reach out to [email protected]. Thanks, Ezoic Team

Response from Ezoic· Nov 18, 2021

Hey there, Firstly, we're dissapointed to hear about your experience. As you know, every site is different. We offer a lot in our toolsets so it's easy to be overwhelmed We've found Ezoic and anyone doing sophisticated ad ops is going to be at a disadvantage in terms of ad loading vs. just AdSense…. That said, universally, sites using Ezoic are fast by every meaningful measure when these things are in place…. 1. NS or Cloudflare integrated 2. Ezoic CDN/Caching is turned on 3. Caching is confirmed and plugins are disabled that conflict 4. Leap features are enabled (and 80+ guaranteed if you add the the paid features which include processing and compressing of all scripts on the page) We've done a variety of case studies to emphasize this but I'd be curious to hear about your experience further and we can get someone to assist you. Reach us at [email protected] Ezoic Team

Response from Ezoic· Nov 18, 2021

Hi there, Our platform quality team continuously monitors sites for compliance and will pause testing if there are any issues. When that happens, the publisher should receive an email explaining what has happened so that you are able to fix it. The three reasons you are seeing in your dashboard just cover some of the policy issues, and does not necessarily mean that's the reason your specific site was turned off. As you may know, Google takes content policy violations and invalid activity issues very seriously and can disable accounts for these reasons. Google Ad Exchange does not have a formal appeal process so these terminations tend to be final, which is what we are trying to help you prevent. This is why we wanted to give you notice while we review the account to assist in any efforts to prevent this traffic from harming your site's ability to serve ads. Would be curious to hear more about your situation. You can reach out at [email protected] Ezoic Team

Response from Ezoic· Nov 18, 2021

Hi there, Disappointed to hear about your experience with any Ezoic outreach. Our communications are meant to help each publisher learn more and optimize their website. We believe the educational materials we send out help our publishers learn to use our platform more seamlessly. Unsubscribing is always an option, however, if you feel you would like to see fewer updates. We would be interested to hear more about anything you've experienced. Feel free to reach out at [email protected]. Ezoic Team

Response from Ezoic· Nov 18, 2021

Hey there Andrew, Sad to hear about your experience. Our osTicket system would be the right direction if you're experiencing issues. Did you fill out a ticket? Also we highly encourage reaching out to our Ezoic knowledge base or other online communities to problem solve. We strive to help each customer learn how to use our platform to best support their needs. Please feel free to further contact us at [email protected]. Ezoic Team

Response from Ezoic· Oct 6, 2021

Hi there, While we are disappointed about your experience, we can assure you that all sites must respect Google's content policies. There are common reasons that sites can be denied by our platform quality team, like "Scraped Content, Adult / Sensitive Content or Download / Streaming Websites." If you have a site that has none of these, it should be accepted.