Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
82 reviews
EyewebSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eyeweb is your one-stop destination to shop for your favorite glasses online from a huge collection of designer eyeglasses, Prescription Sunglasses & safety eyewear. You can even see how your chosen glasses look on you with our virtual try-on feature, coupled with excellent customer service that will make your shopping experience a breeze. Whether you’re looking to get yourselves a brand new pair of fashionable glasses or protective eyewear, you name it, we have it. There are tons of top drawer PPE brands to choose from, such as WileyX, Stoggles, Adidas, Nike, Lacoste & Guess, among many others. Our long-standing presence has helped us to establish a firm footing in the world of online glasses that are available in a variety of styles, shapes & colors. Almost all of the protective eyewear we offer is ANSI & OSHA approved, which is imperative for workplace compliance when it comes to workers' health & safety. We also offer our customers the option to customize their glasses by adding lens add-ons of their own choice that elevate their optical experience to another level. When it comes to premium eyewear at very competitive prices, Eyeweb is an easy choice.
Eyeweb (eyeweb.com) has 82 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
82 approved reviews, newest moderated first
The glass frames were made in the U.S. They arrived quickly and are great quality.
By Kevin M.
Response from Eyeweb· Jun 23, 2026
We really appreciate your feedback Kevin! It’s great to know the frames met your expectations and that the delivery was quick. Thank you for choosing us for your eyewear needs we’re always here if you need anything in the future.
Ordering was simple and product was delivered quickly. Very satisfied with the whole process. I was also able to chat with a real person, not a bot.
By c C.
Response from Eyeweb· Jun 26, 2026
Thank you for your feedback! We’re glad to hear that you had a smooth ordering experience and that your product arrived quickly. We always aim to provide great service while making sure our customers have access to real support when they need assistance. We appreciate you choosing us!
Excellent service
By Krister J.
Response from Eyeweb· Jun 26, 2026
Thank you for your feedback! We’re happy to hear you had an excellent experience. We appreciate your support and will continue working hard to provide the best service possible.
Nice fast shipping, parts were correct.
By Dylan Z.
Response from Eyeweb· Jun 26, 2026
Thank you for your feedback! We’re glad to hear your order arrived quickly and that everything was correct. We appreciate your business and will continue working to provide a smooth and reliable experience.
I ordered safety glasses that were offered with side shield that I require, but there was no way to make it clear on the order that I wanted them. When the glasses showed up of course, no side shields. When I chatted with eyeweb, they were very difficult about the situation. Eventually, I got them to figure out that I could return them and reorder them with the side shields by mentioning the side shields in the notes. That worked fine, but I had to call them 35 days after the return was processed to get them to refund the order. The only plus here was the side shield were free and the price was very good.
By Joe M.
The website isn’t terribly good, but the glasses were delivered quickly, and the work was done perfectly.
By David W.
My first time ordering a sun glass frame from your company. I took them to my Costco eye glass department to have my glass prescription filled, they checked the frame and showed me how warped or distorted your frame was. They advised me that they would have to heat up the frame in the bridge area the straighten the frame as to fit properly. they advised me they could not guaranty against damaging the frame because I did not purchase the frame from them. Very disappointed of your quality control by sending me a frame in this condition. Hoping they will stay straight and will not need readjusting to fit properly. Why do I have to bear the cost to switch out frames that were sent to me distorted if I do a return.
By Bruce H.
Response from Eyeweb· Jan 30, 2026
Hi Bruce, We’re truly sorry to hear about your experience, and we understand how frustrating it must have been to discover an issue with the frame during prescription fitting. This is certainly not the level of quality or service we aim to provide, and we apologize for the inconvenience caused. All of our frames undergo quality checks before shipping, but on rare occasions, issues can still occur. We absolutely want the opportunity to make this right for you. We do offer a 41-day return policy for damaged items or if you’re not satisfied with your purchase, with no questions asked: https://www.eyeweb.com/returns Please reach out to our customer care team at [email protected] so we can review your case and assist you directly with the best possible resolution, including return or replacement options. Your satisfaction is critical to us, and we’d appreciate the chance to help. Thank you for bringing this to our attention.
Great Experience
By KM
