Thank you
Support was perfection itself.
By Tony R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,153 reviews
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Home | Vision Test From Home | EyeQue
EyeQue (eyeque.com) has 1,153 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 701 reviews with 5 stars · Clear filters
Support was perfection itself.
By Tony R.
Andre, from the EyeQue support staff, pointed out helpful information to better understand why I was not getting initial consistent test results.
By Mary
The support is amazing. The initial instructions should be more precise. I had to review several different U-Tube offerings, where each one had additional instructions that were essential for me to perform, especially the the PD check.
By Cmoore
Was skeptical in the beginning, but the results have erased that. Based on the try-ons, which were good, I bought glasses online from GlassesUSA.com. Those glasses are superb, couldn't ask for better. Your device and app are worth the money and then some.
By Richard S.
Response from EyeQue· Nov 16, 2020
Hello Richard, Thank you for the review! We are glad that you decided to give EyeQue a chance, despite your skepticism. As you have discovered, given a little bit of patience and effort, our products do work. We're happy to have been able to help you obtain measurements for ordering glasses, and that you are able to see well again!
First time buying the eyeque VisionCheck. It is easy to use after watching the tutorial. Very helpful. I would recommend to my friends.
By Hiep T.
Response from EyeQue· Nov 12, 2020
Hi Hiep, Thank you for your review; we appreciate all of the feedback that we receive. If you ever need any help with your VisionCheck please contact our support team.
Still waiting for visa gift card as credit. Customer service very professional and helpful.
By Laurence L.
Response from EyeQue· Nov 10, 2020
Hello Laurence, I just checked on the status of the card - it is scheduled to arrive between November 13 and November 18th via USPS.
Excellent product great service quality work
By Yildirim A.
Verdict is still out on the PVT device, but Service has been responsive and has tried to get things straightened out. I'm still trying out the PVT, but so far the results don't quite match the doctor's Rx.
By Richard