So Far All is Well
I'm giving four stars at the this point because I have not come full circle in the process--I'm awaiting the arrival of my try-on glasees. There was an issue transferring my numbers, but I am the sole reason for it. I contacted customer support and the issue was resolved in a timely and courteous manner. Thus far, in spite of my determination to thwart my own efforts at every possible juncture of a streamlined process, it has been a pleasure to use Eyeque and a huge benefit to me to do this from home.
By Jane R.
Response from EyeQue· Aug 2, 2022
Hello Jane, Thank you for sharing your review. I'm sorry to hear that getting a hold of our support team has been challenging. You responded to one of our support agents regarding Try-On Glasses outside our regular business hours. As our business hours resumed on Monday (8/1), the support agent has followed up and is awaiting your response. We appreciate your patience and understanding.