Eyemart ExpressReviews of eyemartexpress.com

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4.1/ 5

Great

1,430 reviews

Eyemart Express4.1Great

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About Eyemart Express

Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.

Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.

Also known as: eyemartexpress.com
Website: eyemartexpress.com
Category: Vision & Hearing
Listed on The Fair Hearing: 2026

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Nov 25, 2025

Eye mart express = BAD QUALITY

Needed same day glasses for a DOT physical exam I had the next day. Was told if I ordered online and chose “pickup in store” that I would receive my glasses same day still. After ordering online I showed up to the store and they told me they never received an order from me. I called customer service and was told it can take up to 4 days for the order to show and for the glasses to be made and shipped. I had to continue to explain that I was in there store and made sure they had my frames and lens in stock before even ordering so that I could have them made same day…. After waiting around for hours I go back into the store and they tell me the order finally came through but they’re no having a hard time getting the lens in the frame and that they are now on a second pair of lens. Another hour goes by and I finally get my glasses. After using them for about a hour I realize that the lens are sticking out of the back of the frame and look worse than buying a pair of sunglasses from a gas station. They are shaved differently and uneven. Not to mention I paid extra for more expensive lens and these lens are worse than the cheap ones I had from Walmart originally. I had cheaper 80$ frames and lens from Walmart that was thin and completely even and looked amazing. I decided to go with eyemart express because of there Black Friday sale of 50% off I ended up ordering 320$ glasses due to them only being 160$ with the discount BUT wish I would just spent the 160$ at Walmart and got a better experience and better looking glasses. Moral of the story is if you absolutely need same day glasses this place will get you a pair same day. But don’t expect to love your glasses because they will NOT look good and will be blurrier than other lens.

By Dwayne G.

Response from Eyemart Express· Nov 25, 2025

Thanks for your review. We’re so sorry about your experience. We’re taking notes and will address them with our store team. Please email our customer service department at [email protected], and we’ll help however we can.