Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,430 reviews
Eyemart ExpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
Bangor Eyemart Express has a great staff. They are friendly and knowledgeable. They are always busy, but work well to move things along.
By TINA M.
Response from Eyemart Express· Mar 16, 2026
We’re thrilled you had a good experience!
It’s so refreshing to know that I had the opportunity to pick out my glasses online and skip the hassle going to our local optometrist and trying to choose a frame that actually looks good on me! I’m not knocking them but they just don’t have any variety. I really enjoyed the virtual try on feature. I’m very pleased with Eye Mart Express and so is my wallet!!! Thank you
By Bryce W.
Response from Eyemart Express· Mar 16, 2026
Thank you so much for taking the time to rate and review your online experience. We’re overjoyed to hear you were satisfied with our selection and service! We look forward to seeing you again!
This is my first time ordering online, My husband and ai have visited a store i. The past. Everything was easy to understand and the process went smoothly.
By Valentina B.
Response from Eyemart Express· Mar 16, 2026
So happy to hear about your experience. Thank you for sharing this review!
Man, this was so easy purchasing online for my second pair which was sunglasses, used local store pickup, Eddie cleaned my shades I tried them on,no adjustments needed, perfect fit out of the box, Plus 60% off!!! Fantastic! what else can I say, Thanks Eyemart Express!
By Warren R.
Response from Eyemart Express· Mar 16, 2026
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
Very easy to order! Hopefully they arrive as stated!!
By Sheila C.
Response from Eyemart Express· Mar 16, 2026
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Great customer service.
By Gabriel E.
Response from Eyemart Express· Mar 16, 2026
Thanks, Gabriel! We try 😄
The easiness of ordering finding frames I liked and the price was great. However I took them to Walmart optical to get them adjusted and had them check the prescription and measurements you got this segment height way off. Now I don't know what to do as your closest location is in another state 2 hours and 46 minutes away. How did this happen ???? you had the measurements from THE EXACT frames I purchased @the optomotrist who provided all measurements to you you also failed to provide the case that goes with the eyeglasses and the cleaning cloth I specifically made sure they were included in the purchase as when you go to the optometrist you are provided whatever brand eyeglasses you purchase the case that goes with the eyeglasses you failed to do so and you fail to reply to any communication you don't answer the phone of the toll free number you don't answer the emails of where you say to send them I feel defrauded and scammed.
By Ampa
Response from Eyemart Express· Mar 16, 2026
Sorry we didn’t meet your expectations 😔 We’ll share your feedback with management to avoid these issues in the future. Please get in touch with us at 1-888-372-2763, and we'll help however we can.
I had to call the store to get my PD but other than that I was able to make the purchase easily online.
By charlene K.
Response from Eyemart Express· Mar 16, 2026
Thank you! ☺️ We always love hearing from happy customers.
