Eyelation Technologies Inc.Reviews of eyelation.com

Response from Eyelation Technologies Inc.· Sep 12, 2025

Hello John, We are sorry that your glasses did not work for you. A member of our customer care team has reached out to you earlier today via email to help you get your exchange processed for you. -Team Eyelation

Response from Eyelation Technologies Inc.· Sep 12, 2025

Hello Robert, We're happy to hear that we could resolve the issue with your initial pair and provide a timely replacement. We appreciate your feedback and are glad the prescription was accurate. -Team Eyelation

Response from Eyelation Technologies Inc.· Sep 12, 2025

Hello Bethel! Thank you for your product review - it’s always great to receive positive feedback. We hope you are enjoying your new safety eyewear. -Team Eyelation

Response from Eyelation Technologies Inc.· Sep 12, 2025

Hello Rodney, We appreciate your feedback and are sorry the glasses have not met your expectations. We want you to be completely satisfied, and we'll review your experience to see how we can improve our processes. Thank you for bringing this to our attention. A member of our customer care team will reach out shortly via email to see if we can help. -Team Eyelation -Team Eyelation

Response from Eyelation Technologies Inc.· Sep 12, 2025

Hello Kevin, We're happy to hear that the selection, checkout, and delivery processes were simple and fast! Thank you for your positive feedback. -Team Eyelation

Response from Eyelation Technologies Inc.· Sep 11, 2025

Hello Jeffdrey, We appreciate you sharing your experience. We regret the initial difficulties you faced with your order's repeated denials and the frustration it caused. We're glad the prescription issue was resolved and appreciate you acknowledging the assistance you received. We'll review the denial process to prevent similar issues. Again thank you for your patience and persistence in this matter. -Team Eyelation

Response from Eyelation Technologies Inc.· Sep 11, 2025

Hello Stephen, We’re so sorry to hear that you’re not satisfied with your new eyewear. We are dedicated to ensuring 100% satisfaction with every order, and it’s important to us that you find a product that works well for you. A member of our customer care team will reach out vis email to assist you. We apologize for the bad service. We offer a 30-day return policy from the date of delivery, so you have the opportunity to return or exchange your new glasses. We want you to love your new eyewear! If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at [email protected]. We’ll even send you a FREE prepaid label to make the return process as smooth as possible. Thank you for your understanding, and we look forward to helping you find a better fit! – Team Eyelation

Response from Eyelation Technologies Inc.· Sep 11, 2025

Hello Joshua, We’re sorry to hear that your new glasses are not fitting comfortably! A good fit is crucial for proper safety and maximizing the benefits of your safety eyewear. Luckily, we’re here to help! Your eyewear is eligible for a product adjustment. To receive a product adjustment, give us a call at 1.888.308.4703 or [email protected] and we will send you a prepaid label to ship back your glasses. We will ask you a few questions to understand your product fit issues, and our team will take it from there. Also a customer care team member will be reaching out via email today to help you resolve this issue. – Team Eyelation