It took a longer time than expected for…
It took a longer time than expected for the product to arrive.
By Theresa
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,704 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.
Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
3,704 approved reviews, newest moderated first
It took a longer time than expected for the product to arrive.
By Theresa
This is the second pair of glasses I have purchased from Eyeglasses.com and they are every bit as good as the first pair. I have purchased lesser quality glasses from other online companies and each time, I end up spending more on 2-3 pairs of generic frames that never fit quite right. I buy one pair of name brand frames from Eyeglasses,com and the fit is exactly what I expect it to be. in addition, the lenses are better than what I got from my local optometrist a year ago. I will gladly buy from Eyeglasses.com again.
By Todd
Well you sent me two pair and charged me additional $88 for the return of the second pair which I did not order you people are the worst customer service yet that money is hard to earn and you just screw whoever you can because and I can never talk to anyone worst company to buy glasses from never again you guys really suck as an american company maybe its better to deal with foreign dealers instead you SUCK, Dave Fuentes order number #BJ-5579
By David
Exceptional quality on time very communative
By Vell
The frames were 'Spot On'...Good communication from ordering, shipping and delivery. I will order again!
By Scott B.
EXCELLENT WORK
By David
Response from Eyeglasses.com· Feb 24, 2021
We appreciate your business and taking the time to let us know!
The frames are way cheaper than retail. I initially received the glasses with the wrong lenses. I initially ordered the lenses as plain glass and then changed them to top clear glass and bottom with a correction for reading. i received the entire lens with the correction. I kept the incorrect lenses and ordered the correct ones and, of course, it cost me extra.
By Salvatore P.
Love my new glasses!!! I replaced the lenses in my regular glasses for frames that I still like and ordered a pair of new prescription sunglasses too. I splurged a bit and went with the higher quality lenses, but it is definitely worth it.
By Aleks