Perfect!
I ordered and received my glasses and they were perfect. The quality was excellent and the fit to match. No adjustments necessary. Will be back!
By John
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,704 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.
Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
3,704 approved reviews, newest moderated first
I ordered and received my glasses and they were perfect. The quality was excellent and the fit to match. No adjustments necessary. Will be back!
By John
Very good customer service. Excellent!
By Tom
My frames were more than double the price in the local optical store. I am so happy....
By andrea
Quick, efficient process. Easy on-line ordering, Helpful, professional phone support. Great price.
By thomas
Did exactly what they said they would do.
By Charles
The experience was good and bad. I placed an order for a set of frames and paid for next day delivery. The website said 2-3 days processing before shipping, which was okay. After a week and no delivery I sent email. No response. Two days later I sent another email. No response. At this point I was concerned I may have lost my money. I called, and the service representative was very helpful. She cancelled the next day delivery charge and the frames arrived a couple of days later. I was told that Eyeglasses.com didn't have the frames in stock but had to order them from the manufacturer. Even that is fine, but the website needs to make the purchaser aware of that. I may well have purchased elsewhere as I needed the frames quickly. I have no idea why my emails weren't answered. The frames arrived and they were great. I'd also order a new prescription which arrived within 3 weeks of placing the order (as expected) and the glasses are great.
By Andrew
Prompt and great customer service!
By Gravley
The experience was pleasant enough but it took forever to receive them
By Gary