All went well
All went well; received promptly as ordered.
By Scott
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,704 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.
Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
3,704 approved reviews, newest moderated first
All went well; received promptly as ordered.
By Scott
The choices in glasses and the customer service is outstanding
By paula
This is my third pair of glasses from Eyeglasses.com and every pair has been spot on. Even with a change in prescription, there's been no need to get "used to" them. Comfortable right out of the box. Trust them.
By Tammy
I had a good experience with quick and easy service by this company.
By David R.
Response from Eyeglasses.com· Aug 21, 2017
That's our GOAL! Thank you for letting us know. Enjoy!
I may have to exchange my new lenses that Eyeglasses.com made for me, and am pleased that they will do it for no charge( within 30 days ) but it would be even more user friendly if they allowed for free shipment back to them. Overall I found the service to be quick. I received my lenses within a week
By Steven
They deceive you by stating that you get a second pair of lenses with your order. This would imply that it is a second pair of usable lenses and it is not. The second set of lenses are completely useless as they are not a set of prescription lenses but simply non-prescription plastic lenses. As for your reply, no you don't advertise as you stated, you advertised as "receive a second pair of lenses free". I do understand the pattern as you state but your advertisement is deceiving.. enough said.
By Michael
Response from Eyeglasses.com· Aug 17, 2017
We are sorry for any confusion! We do not advertise additional lenses, but simply include the "demo" lenses that are included from the manufacturer, in the event that you would like to get lenses elsewhere and they need to use them as a pattern. Again, we apologize for any confusion. We hope you are enjoying your new glasses!
Honestly i wanted to give them 5 stars but i couldn't look past the shipping time. It did take quite a bit longer than what was stated on their site. And i did read on their site about how long it could take if i had ordered custom lenses, which i did. The shipping time took longer than what was stated. Besides that i will say confidently that the quality of the product was great. And i still will definitely order from them again regardless of shipping time but in hopes that it may have just been a fluke.
By Colin
Excellent frames, very good quality.
By Robert
Response from Eyeglasses.com· Aug 17, 2017
Enjoy! Next time try our lenses!