Great service
I bought 3 pairs of eyeglasses and they came right on time in great condition. I had to return 2 and my refund was processed immediately.
By Joyce
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,704 reviews
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World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.
Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
3,704 approved reviews, newest moderated first
I bought 3 pairs of eyeglasses and they came right on time in great condition. I had to return 2 and my refund was processed immediately.
By Joyce
I ordered two frames to try. I decided to keep one frame and returned the second frame. The return process was easy and the refund was issued promptly. Thank you!
By Leslie
Better than I expected! First time buying glasses online. Your lens choice is excellent. Not crazy about the frames I selected, but I know know I can send you my old favorite frames and have lens replaced.
By Laura
The prescription was incorrect, and I have sent them back to be corrected. As of this date no one has contacted me, either by phone or e mail, despite the fact that I have left two messages in each format.
By Timothy
Glasses are great, customer service was Horrid Smart Ass. Next day delivery when you pay for it. Does not mean a week later, Nov matter what your small print reads Judy
By Dennis
I am very pleased with my order. On time, product was ad advertised and price was half of what my Optometrist's office cost. Thank you.
By Cinnamon J.
Superb customer service - really brilliant!
By Thomas P.
Took a long time to ship
By fred