Experience was amazing
Experience was amazing
By Amit P.
Response from Extra Card· Jun 29, 2023
We're thrilled to hear that your experience with us was nothing short of amazing, Amit! Thank you for your feedback.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
832 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Today, over 100 million Americans don't want or can't get a credit card... and we understand why! Credit cards come with cons. Like overspending, high-interest rates, inaccessibility, and mountains of debt.But, a great credit score can change lives. Especially with important long-term goals, like securing a housing mortgage, or getting the best possible repayment plan on your big purchases. Despite this, there are very few credit-building alternatives. Enter Extra.Our mission is to create a safer, more accessible credit experience with the ease and predictability of a debit card. With Extra, you can relax as you work towards your long-term goals and avoid the pitfalls and traps of a credit card—no credit checks, no interest rates, and no hidden fees.
Extra Card (extra.app) has 832 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 592 reviews with 5 stars · Clear filters
Experience was amazing
By Amit P.
Response from Extra Card· Jun 29, 2023
We're thrilled to hear that your experience with us was nothing short of amazing, Amit! Thank you for your feedback.
Whenever I have a problem, the costumer service is quick on responding and helping me resolve the issue. The app is extremely user friendly and easy to learn how to navigate. As an added bonus, I do very much like the reward system.
By Corey Alston J.
Response from Extra Card· Jun 20, 2023
Thank you for sharing your thoughts with us, Corey! The positive feedback is much appreciated.
I LOVE Extra! So convirng for me to have a credit card that uses money I already have! No paying off statements, and no worrying that someone will steal my debit card! Anytime I’ve had a question, my chats with customer service have been simple, pleasant, and effective.
By Sophia C.
Response from Extra Card· Jun 20, 2023
That's what we aim for, Sophia! Thanks for being the best part of Extra!
Solid app. Good customer support and service. Love the rewards!
By Ray C.
Response from Extra Card· Jun 20, 2023
Thanks so much for the positive feedback, Ray! We're happy to hear you're enjoying all aspects of Extra.
Constant communication
By Marcus
Response from Extra Card· Jun 12, 2023
We just really like chatting you up, Marcus! Glad it's working well for everyone.
I haven’t received my card but the customer care department has been beyond helpful and quick to respond to all my questions! I Can not wait to get my card. Elijah was very sweet and helpful to me today with my questions.
By Kelsey D.
Response from Extra Card· Jun 12, 2023
We're so happy to hear you've had a great experience with our CS team. They are always happy to answer any questions you have! Thanks for taking the time to share your thoughts, Kelsey!
I spoke with a customer repp named MAVIRIC..extremely professional and kind. knows all the details of the business, and is conducted as a true professional. As a business owner myself, this representative MUST be promoted to a trainer for the customer service dept ASAP. That will make that promotion alone a major asset to the firm.
By Anthony L. M.
Response from Extra Card· Jun 12, 2023
Waw thanks for taking the time to give such an awesome shout-out here, Anthony! I shared this kudos with the team and even floated this up to the CEO! Its very much appreciated!
Great quick precise and to the point great service
By The Dreaded King B.
Response from Extra Card· Jun 12, 2023
That's how we like it and we plan to keep it that way! Thanks so much for the 5 stars, King Bleu!