ExpresswigbraidsReviews of expresswigbraids.com

They don't deserve a one star! But zero!!! Read my account and the others you will see similar trends- complaints WE ARE NOT LYING!!! The scam is most of their braided unit/wigs require "customization" if you want to get what you see on their website. The only problem is once you customization its automatically non- refundable and that's the SCAM they use to not give refunds. They sell Defective Products Does Not Match Advertised Photos ​Do not purchase from this company!!You should " NOT" expect to receive what is shown on their website. WHAT YOU WILL GET is A unit/wig riddled with multiple Defects. ​I ordered a braided wig from Express Wig Braids and paid over $500 for HD lace, bohemian curls, medium fullness, (density)based entirely on the promotional photography on their website, only requesting a minor customization (adding a small amount of grey hair from the mid-sections down to the ends). Wish l could add pics of what they sent me.. l waited 3 1/2 weeks to get this wig.. ​What I received looks entirely different from the advertised product. The unit/ wig should look the same just with color variation you requested Defective product issues 1.The wig was way too heavy. 2. the braids too big, and the hair is matted and did not look anything like the bohemian curles show on their website the hair was missing. 3. The length, fullness, and texture are completely incorrect. Instead of the long, full, 20-22 bra lenght curly braided style shown online, they sent a drastically shorter version completely missing the longer curly hair. 4. The unit/ wig is very heavy too many braids the fake hair is not distributed evenly throughout the unit/ wig cap. I will " NEVER " wear this wig l think my head would start to hurt just because of the weight alone and Summer 🥵 heat. Ongoing Claim filed ​I have already filed a formal claim against them. And still waiting for settlement (refund) from my credit card company. Unprofessional scam business response. Sent to my email Here is their response to my request for refund.. They are threatening me now. If funds are reversed despite (their false evidence) their false claim that the order was produced according to the submitted specifications, we reserve all legal rights and remedies available under applicable law. Blaming/ Shaming customer why should l have to get a Defective product analysis ? The image clearly shows that the extensions are not human hair! This is them deflecting And not taking responsibility for defective product that they have sent me. "If you believe the curls used are not human hair, you are welcome to have the wig examined by a licensed cosmetologist or qualified hair professional. If such an examination is performed, please provide a written statement identifying the examiner, their business information, the method used to evaluate the hair, and the basis for their conclusion. Otherwise, please explain the method by which you determined that the curls are not human hair." ARE THEY SERIOUS!!! Save your time and money, and look elsewhere for a reputable company that delivers what they actually advertise. I wish l could show pics 📸 and emails

I ordered a wig from this company and right out the box it was a hot mess..Straight Garbage.. I wish i could upload a Picture of it. There wigs look nothing like the pictures. Beware

Beware before you order. It’s also takes over a month to get it even if pay for expressThe wig I ordered was almost $500. Soon as I opened the box to try it on the braids started to unravel immediately . This was the second time I ordered from them and will be my last. I emailed them no response. I can get a cheaper wig with better quality. Wish I could add photos.

Would give negative stars if possible. Ordered a wig and paid for express delivery and also added cost to take pics of final product prior to shipping. They were unresponsive to my emails and past the 4-10 day period for shipping. I cancelled with my credit card company and the wig store gave me such a hard time, sent me the tracking codes after I sent them the cancellation of order email and then two days later sent pics. They even USPS mailed an empty envelope to me and told my credit card company that items were shipped and received. Luckily I kept the package which reflected the weight of 0.5 lbs. what wig is made of air and would be that light in weight?!?! Then some, what I can only describe as a hood rat, emailed me obscenities calling me a liar saying I never emailed them after sending confirm sent receipt email. Literally run away from these crooks and liars. I wish I could attach pics of the emails they sent me. SMH

Ordered a box braid wig paid over 300.00 us dollars. Wig arrived with braids falling out. Had a dispute with klarna these people told klarna I had been in a fight and someone had snatched out the braids. 😡🤬...WHAT??!!... Not only did they take my money but called me a hoodrat. NEVER DO BUSINESS WITH THESE CROOKS!!!

I was just about to order a micro braid wig. I am writing this because I did not get a chance to order it. I was given a code which would permit me a 10% discount by email. I put it in my order and the response was I could not use it because what is being produced for me is already discounted. Thereafter, I got a "funny feeling" and I read the reviews and I decided to keep my 281.00 dollars

These people are horrible. I am a cancer survivor that lost all my hair due to chemo. So, i am already sad, challenged and just trying to feel normal and or like a woman. I ordered a honey blonde boho wig with full lace, 700.00 wig. It took over a month i was good with that but when i opened box, i got a reddish wig. I was so very sad and disappointed. I immeadiately took pictures and emailed them. 700 is too much to spend and not get what you paid for. Their response was we sent you what you ordered and we wont exchange. I was floored even with clear pictures they denied it. I sent copy of my order, their website photo and again what they sent. Refused to acknowledge or exchange!! Totally ignored me. I will never ever do business with them and i will never recommend them. They never answer phone a refuse to respond. Awful service and people. How do they think this is okay. They need to be ashamed of how they treat people. BEWARE

Ordered a wig on August 25, 2023. Have not received the wig as yet. Every time you try to call, they send you a text saying that they are with a customer and to send an inquiry. They respond days later saying that they will send tracking information but no further information is sent. Very poor customer service. Would never order from them again. XxxxUPDATE:-xxxxx Finally received the wig I ordered with a reasonable explanation. The wig smelt really good and definitely worth the price. The fit was perfect.