Express ScriptsReviews of express-scripts.com

The Fair Hearing score

1.2/ 5

Bad

103 reviews

Express Scripts1.2Bad

Rating distribution

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

Express Scripts Holding Company is an American Fortune 100 company.

Express Scripts (express-scripts.com) has 103 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.

Showing 3 reviews with 5 stars · Clear filters

Jun 26, 2026
I was almost out of my Losarton
I was almost out of my Losarton, called on a Monday. Received my rx on Thursday WOW THAT WAS FANTASTIC! Thank You!
By Carol C.
Jan 23, 2025
Express scrips and dod did a great job…
Express scrips and dod did a great job getting my meds to me quickly professionally. Great job dept of defense and express scripts! Thank you so much for taking care of our defense people.
By Jerry
Jan 22, 2021
Great Experience -- Not sure other reviewers know what they control or don't
I'm not sure other reviewers realize that this company doesnt really set your Rx prices. Personally I have a new medical carrier who uses this site for Rx stuff. I had an issue, called their support line, and had a wonderful experience with the rep who helped me above and beyond what I expected. If anyone from the company is reading this, you should upgrade your customer review process. I asked my rep if I could leave a survey for how great she was, and as I write this I am still on the phone waiting to be "picked up" by the automated survey process? Y'all need to send this as a follow up email immediately after the call.
By CK