One of the snacks was already past the…
One of the snacks was already past the expiration date by a few months.
By JB
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
379 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Exotic Snacks Company, we are passionate about bringing you the best selection of exotic snacks from around the world. As a trusted provider of unique and hard-to-find snacks, we strive to deliver an exceptional snacking experience to our valued customers.With our extensive range of products, you can explore flavors and tastes that are not commonly found in your local stores. We carefully curate our collection, ensuring that each snack meets our high standards of quality, flavor, and authenticity.Customer satisfaction is at the heart of our business. We take pride in providing excellent customer service and fast shipping, ensuring that your orders are delivered promptly and in perfect condition. We believe that snacking should be a joyous experience, and we are committed to making your snacking journey exciting and delightful.Whether you're looking to discover new flavors, satisfy your cravings, or share unique snacks with friends and family, we've got you covered. Join us on this delicious adventure and experience the world of exotic snacks like never before.Thank you for choosing Exotic Snacks Company. We appreciate your trust and look forward to serving you with exceptional snacks and outstanding service.
Exoticsnacks (exoticsnacks.com) has 379 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 22 reviews with 3 stars · Clear filters
One of the snacks was already past the expiration date by a few months.
By JB
Exotic Snacks Company offers quite a few items that Weee! or Yami do not carry, which is a plus. They also restock out-of-stock items quickly, even upon request. That being said, prices are about 30% higher than other sellers, and shipping takes roughly four times longer.
By Ming Han Y.
Chips came fast both where about 6 months expired
By Joshua L.
The Asian bread pack is mediocre at best. The 3 types of drinks I ordered were pretty good. I probably won't order from this website again.
By Hallie
Response from Exoticsnacks· Jul 11, 2025
Thank you for your honest feedback. We’re sorry to hear that the Asian Bread Pack did not meet your expectations, and we appreciate you bringing this to our attention. Your comments have been noted, and we will continue to review and improve our product offerings based on customer input. We’re glad to hear you enjoyed the drinks, and while we understand your hesitation, we do hope you’ll consider giving us another chance in the future. Our goal is always to provide a unique and enjoyable snacking experience, and we’d love the opportunity to serve you better next time.
just purchased from them. They claim they ship within 2 business days. They printed the label but never sent the items. 4 business days so far and no official shipment. Updated My order finally shipped. I'm not sure what the issue was, slow USPS or something. It has finally shipped
By Andrew
Response from Exoticsnacks· Apr 26, 2025
Thank you for your feedback, and we’re sorry to hear about your concerns. We want to clarify that your order was placed on the evening of April 21st (after business hours) and was processed and handed off to USPS on April 24th, which is within our stated 2–3 business day processing time. As noted on our FAQ page, label creation is the first step, and tracking may take 24–48 hours to update, depending on when the carrier scans the package into their system. We understand that shipping delays can be frustrating, but in this case, we fulfilled the order according to our stated timelines. If there’s anything else we can assist with, we’re happy to help. Thank you again for your order, and we hope this clears up the misunderstanding.
Delivery was alright; I will say that I think the products were a little disappointing because they tasted on the older side, but I still enjoyed what was there and I may try to find something else that may interest me.
By Jacob
Everything I received was great! Just wish I could have had a chance to replace the item that was out of stock rather than automatically refunding the difference when shipped. I would have much preferred to replace an item rather than reorder. 2 items received are fantastic!
By Nick
Response from Exoticsnacks· Feb 4, 2025
Thank you for your feedback! We apologize for not reaching out regarding the out-of-stock item. In this case, we processed a refund to ensure your package was shipped promptly and arrived within the estimated delivery date. We truly appreciate your understanding and are glad to hear you enjoyed the items you received!
One of my items came melted and I tried contacting customer service. Haven’t gotten a reply unfortunately. My other items were as described. The shipping was fast.
By AD
Response from Exoticsnacks· Jul 17, 2024
We apologize for the inconvenience caused by the melted item and the delay in our response. Ensuring your satisfaction is important to us, and we regret that we fell short in addressing your concern promptly. Please know that we’ve prioritized resolving this issue for you. Could you please resend your email to [email protected] with your order details? We’ll expedite a solution and ensure your future experiences with us are smooth and enjoyable. Thank you for your understanding.