Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
8,885 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Express Medical Supply is a family-run medical supply store that has been in business since 1994. We take pride in serving high quality discount medical supplies to both individuals at home and health care professionals across the United States. Our central location in St. Louis, Missouri allows us to quickly ship a wide variety of medical supplies directly to your home or office. So whether you need ostomy supplies or adult diapers, you can trust Express Medical Supply to deliver quality medical products quickly.EXPRESS MEDICAL SUPPLY, INC - THE BEST IN SERVICE, QUALITY & VALUE
Express Medical Supply (exmed.net) has 8,885 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
8,885 approved reviews, newest moderated first
Fantastic service, great representatives, patient, understanding, prompt, an upbeat, can-do attitude throughout the company. I would highly recommend them. More important, was the prompt shipping (over holiday weekend) and the product made such an impact on the health and well-being of the consumer. May you have continued success always!
By Miriam K.
Response from Express Medical Supply· Jul 10, 2020
Miriam, thank you for ordering with us! We appreciate you!
I was out of town and completely out of my ostomy pouches. I ordered a box and from Express Medical Supply, and when I placed the order, it said the product would not arrive until July 13th. When I got back into town on July 7th, my package was waiting for me on my doorstep. I know I paid nearly $10 in shipping, but I was so happy to see that my package had arrived nearly a week before it was due. I don't know what I would have done, since I couldn't just go and buy my supplies over-the-counter. Thank you!
By Melissa S.
Response from Express Medical Supply· Jul 10, 2020
Melissa, I am very happy to hear that you order arrived earlier than expected! That is definitely our goal. Thank you for shopping with us and we look forward to helping you again!
Really like my new rollater. It is nice to feel secure again. Great product!!
By Jbrunson
Response from Express Medical Supply· Jul 10, 2020
Jbrunson, thank you for ordering with us! I am happy to hear that you are enjoying your rollator!
I'm very please with the product you sent me. I'll use your service again. Thank you very much.
By Ismael R.
Response from Express Medical Supply· Jul 10, 2020
Ismael, you are very welcome and we look forward to helping you again!
Today is July 8. I placed the order on June 30. The order was acknowledged but there has been no followup with tracking number or when to expect the delivery. I will need to contact them to find out what happened to the order.
By Doug O.
Response from Express Medical Supply· Jul 9, 2020
Doug, thank you for your order. Your items were shipped on July 1st and they are currently en route to you. The email with tracking was sent on the 1st as well, please check your spam folder in case it was misfiled. You can also see your tracking information by logging into your account and looking under order history. I apologize that you did not see the email that was sent. Your items will be there as soon as possible. Thank you for your patience and I apologize for your frustrations. Thank you for ordering with us.
Ordering the product was easy and the product I ordered was delivered exactly as ordered and at my doorstep within 3 days.
By Salvador L.
Response from Express Medical Supply· Jul 9, 2020
Salvador, thank you for your order!
Never had any problems with placing orders or receiving them!
By Kathleen S.
Response from Express Medical Supply· Jul 9, 2020
Kathleen, thank you!
This was my first time ordering and I was very pleased with the experience. The item came very quickly, even sooner than expected.
By Jodi
Response from Express Medical Supply· Jul 9, 2020
Jodi, thank you for shopping with us, we appreciate you!
