Two products
Two products at different times were purchased and told to be out of stock several days later. The second order was not refunded at this time.
By Darryl H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,277 reviews
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Experience deep tranquility and inner balance with the best CBD on the web. This magical cannabis compound brings you life-changing wellness benefits without feelings of brain fog, grogginess, or paranoia. With our wide selection of premium CBD products, you are sure to discover something you love.
Exhale (exhalewell.com) has 7,277 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
7,277 approved reviews, newest moderated first
Two products at different times were purchased and told to be out of stock several days later. The second order was not refunded at this time.
By Darryl H.
I placed my order over a month ago, and have yet to receive any sort of update on a delivery -however, my payment has already been processed (over a month ago). I have notified Exhale a number of times with this same request, to which I receive a generic response of "your items will ship in the next few days." again, I still do not have what I paid for, and have no idea when it will be coming. PLEASE LET ME KNOW WHEN I CAN EXPECT THIS PRODUCT DELIVERY, OR SIMPLY REFUND MY MONEY.
By Ian O.
Response from Exhale· May 12, 2023
Hi Ian! We're so sorry that you didn't receive your order. We have processed a refund for you. Please allow 7-10 business days for it to reflect in your account. Our customer service manager has reached out to you for further assistance.
Lousy experience
By Lori L.
The service from EW is always great. The selection is a truly something for everyone. The marketing of the products is always fact driven. Quality and safety are top priorities. You can feel good about anything you purchase from EW.
By michael H.
I placed an order over a month ago and still have not received it. The tracking link says the item is awaiting a shipping label. I contacted your customer service a couple of weeks ago and was told it would ship within a day or two. Last week I requested a refund and have heard nothing back. I will not order from you again.
By Freda Barbara H.
Response from Exhale· May 12, 2023
Hi Freda! We're sorry that you haven't received your order. We checked our records and did not find a refund request from you after our rep, Jhay, responded to your inquiry. A member of our team will reach out to you for further assistance.
Ordered on March 3rd 2023 and have not received my item
By PWash
Response from Exhale· May 5, 2023
Hello! We're so sorry that you haven't received your order. Our customer service team processed a refund for you!
They sent me an amazing product!
By Kristina
you do a great job. thank you
By Eddie C.