ExhaleReviews of exhalewell.com

I was initially afraid to take Exhale D8 - I was looking for something to help me sleep but didn’t want the effect of being high. A Teammate assured me this product is not that. It does lull me to sleep, I stay asleep and wake up refreshed!

My vape pen stopped working and I could not get a response from customer service.

good on communication bad on delivery

They ship mad late.

So I have ordered from Exhale numerous times because I LOVE the products. Very high quality (also a little pricey) but you get what you pay for! I am giving this particular experience two stars because of lack in communication and the timeframe that it took to get this particular order. I placed my order on the 11th and didn’t get it until today (the 28th). I had sent an email to customer support a week after I had placed my order because the tracking updates stated that a label had been created but nothing had been shipped. Customer support responded 3 days later and stated that there had been a delay due to weather and that they can only see what I see as far as updates on my order. I sent a follow up email asking for clarity on my order because the order shows that it was processed but never brought to the shipping facility….getting extra info on the order would have determined whether I should cancel my order or not. I didn’t receive any response, except to review my experience with customer support. I completely understand things outside of our control happen, but communication other than “sorry for the delay and we can only see what you see” would be appreciated. It made me lose a little trust in ordering from this company in the future. Not trying to be rude. Just one of those experiences that I needed to get off my chest. Hopefully my next order won’t have any issues 🤞

Easy to work with

Best out there

My first order was processed and shipped within a couple of days and received about a week later. I wrote a good review which I deemed appropriate. I now regret that review because on my second order it took a week to process the order and now over 3 weeks after it was supposedly shipped FedEx says that only the label has been printed but they have not received the product to ship it (which according to other reviews seems to be a normal problem). I apologize to anyone that may have been misled by my first review.