Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7,277 reviews
ExhaleSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Experience deep tranquility and inner balance with the best CBD on the web. This magical cannabis compound brings you life-changing wellness benefits without feelings of brain fog, grogginess, or paranoia. With our wide selection of premium CBD products, you are sure to discover something you love.
Exhale (exhalewell.com) has 7,277 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
7,277 approved reviews, newest moderated first
This is good quality product. Dropped the ball by not answering the phone
By Roberto C.
Response from Exhale· Jun 15, 2023
Thank you for your feedback! We appreciate you for taking the time to share! We hope you give us another chance.
Excellent customer service. I submitted my order twice by accident. I reached out with the second order number and it was cancelled and my card refunded on the spot. Also great product with a very good description. Got it right on the first pick. Good-bye insomnia!
By Barb C.
Response from Exhale· Jun 15, 2023
Thank you! Your kind words filled our team with immense gratitude, and we wanted to take a moment to express our sincere appreciation.
Absolutely amazing products, customer service is horrible, with the exception of one gentleman named Jarrod(hope I’m spelling his name right, sorry if I’m not!) I was lucky enough to get him through the call centers twice and both times he went above and beyond to help me!! So thank you sir! The total of four times I’ve ordered from this company, there has been issues everytime, and when you call or email it could take days to hear from them if even you do. One instance I tried calling someone from customer service and it took a total of 8 hours before someone picked up, and when some did pick up(a man named Jason) was super rude and told me I would have to wait another 24-48 hours to hear from someone. It just unfortunate because they do really have great products.
By Ashley B.
Response from Exhale· Jun 15, 2023
Hi Ashley! We're so sorry you had a less-than-stellar experience with our CS team but are glad that Jarrod was able to assist. If you need further assistance, we're happy to help!
potency seems to vary greatly on gummies.Some have little effect. Sorry to hear free shipping to end on under $50. purchase. Would order bigger quanity to qualify, if dollar amount was reasonable.
By customerDave E.
Response from Exhale· Jun 15, 2023
Hi Dave! We're sorry that you experienced potency inconsistencies. We have forwarded your feedback to our ops team about the free shipping.
Way to l long to receive any customer support. I would rather buy from a secured company where I know I will receive the upmost customer service. They definitely responded same day btw but none of my issue were answer and they responded every so hours. Exhale if you guys want screenshots of the conversations and times I will be please to post or email them to you guys . This is a 100% honest review based on my experience.
By Ricky M.
Response from Exhale· Jun 15, 2023
Hi Ricky! It looks like Brielle responded to your chats and email the same day as your inquiry, providing you with UTMOST customer service by resolving your issue. If there's anything further that we can assist you with, please let us know!
Didn't read that the thc content was .3
By SE
Response from Exhale· Jun 15, 2023
Hi Sophia! We're sorry that you misread the product information listed on the product page of the website. Our customer service team is happy to assist you further!
Products really work for relaxing, sleep and aches and pain. Products come every month right on time too.
By ANGELA S.
Response from Exhale· Jun 15, 2023
We love to see it! Enjoy!
Excellent customer service and quality products are the reasons I will be a repeat customer for the foreseeable future.
By Travis M.
Response from Exhale· Jun 15, 2023
Thank you! Your kind words filled our team with immense gratitude, and we wanted to take a moment to express our sincere appreciation.
