I received great assistance from the Operations Team Lead
The Operations Team Lead provided great assistance on complex export shipment matters. He was very responsive to every request and provided excellent advice and expertise.
By Antonio C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
175 reviews
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Ex-Freight Zeta (exfreight.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
175 approved reviews, newest moderated first
The Operations Team Lead provided great assistance on complex export shipment matters. He was very responsive to every request and provided excellent advice and expertise.
By Antonio C.
Julio of Customer service has helped me a lot with my hazmat shipment. He patiently assisted me in creating the bOL
By Ted B.
Anthony Sawan wasnt even from the trucking freight department (my shipment is LTL) yet had no hesitation to assist me today.
By Heyzell Z.
Natalia Navas has been amazing to work with. She is always quick to respond and has been incredibly helpful. Thank you for the support.
By David
Spoke to Julio, was able to assist me quickly & efficiently! Super grateful with him! was able to resolve my issue in minutes! Great Job!
By Mafe
Julio not replying
By Tushar A.
I would like to commend Anthony Sawan. He is very accommodating and prompt to respond to our inquiries. He's doing a good job! Donard Samson
By donard S.
Jill is always very helpful and detailed on her work and always helps me out very much
By Chris R.